Exclude user from security policies

Prerequisites

Permissions required to perform this action :

Edit Security policies

Apply a security policy for a single user

Sign in to Zoho Directory , then click Admin Panel in the left menu.
Go to Users, then click on a user.
Click Security Policies, then click either Add User to Policy or Exclude User from Policy.

Prerequisites

Roles required to perform this action:

Organization owner
organization admin

Disable MFA for users

Sign in to Zoho Directory , then click Admin Panel in the left menu.
Click Disable MFA under , then select the users who need MFA disabled.
Verify yourself with your password, then click Disable.

Reset MFA for users

Sign in to Zoho Directory , then click Admin Panel in the left menu.
Click Reset MFA under , then select the users who need MFA reset.
Verify yourself with your password, then click Reset.

Note: Once MFA has been reset, the user will have to set up their MFA authentication method again the next time they sign in.

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