Subscription Management - Cancel Subscription | Admin Guide - Zoho Directory

Cancel subscription

Info: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription.
  1. Sign in to Zoho Directory .
  2. Click your account icon in the top-right corner to reveal the sidebar.
  3. Under Subscription, click Manage.
    The manage subscription button
  4. Click Cancel Subscription.
    The cancel subscription button
  5. Enter the reason for canceling the subscription, then click MOVE TO FREE EDITION.
  6. Note: To cancel the subscription immediately, uncheck Downgrade automatically at the end of current billing cycle.

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