Account activity
Prerequisites
Permissions required to perform this action :
- View and clear sessions
Account activity
Account Activity lets you check your users' login history and manage their active sessions. You can clear older sessions to strengthen a user account's security.
A web session refers to an authenticated instance of your Zoho Directory account. Put simply, a web session is created every time you sign in to your account from a browser, and is ended when you sign out. Signing in from your laptop is considered a web session. Signing in from a different browser in the same laptop is considered a separate web session, and signing in from a mobile browser is also considered a different web session. However, signing in from a native mobile app is not considered a web session.
Clear an active session
People generally sign in to their account, finish their tasks, and just close their browsers without signing out. This isn't a problem as long as the person is using a personal or work computer. However, it becomes a problem if your users travel a great deal, and sign in from public computers. Leaving active sessions open in public computers is a huge security issue. If you see a user who has multiple active sessions, clearing the older ones can help keep your organization safe.
To clear an active session:
- Sign in to Zoho Directory
, then click Admin Panel in the left menu.
- Click Users, then click on a user. You can find a specific user through the search bar.
- Click Account Activity.
- Hover over the required session and click Clear. Alternatively, you can click Clear all other sessions to log the user out of all their active sessions.
Note: It may take up to an hour to log the user out of their sessions.
Login history
Login history displays the details of all the current and past sessions of a user, such as:
- Service Name: The app they were signing in to
- IP Address: The IP address they were signing in from
- Login Time: The time they signed in
- Duration: The amount of time they stayed signed-in
- User Agent: The device or browser used for signing in
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