Export users from miniOrange

1. Sign in to miniOrange as an admin.
   
2. Click Users in the left menu.
   
3. Click Export Users in the right corner. A CSV file will be downloaded.
   
4. Delete the first row "Reports: Users List" from the CSV file and save.
   

Import users to Zoho Directory

1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
   
2. Go to Users, then click  icon in the top right corner.
   
3. Click Import.
   
4. Click Choose File, then browse and select the CSV file that you downloaded from miniOrange.
   
5. In the Character Encoding field, choose UTF-8 (Unicode).
   
   
   
   
6. Click Next. Check and map the fields present in the imported CSV by doing the following:
   
1. To check which fields are already mapped, click Mapped. Check if the mapped details are correct, else edit them.
   
   
2. To check which fields are not mapped, click Unmapped. Map the fields in the CSV file to their appropriate Zoho Directory field. As there won't be any first or last names of the users in the CSV file, you can map the Username column with the First Name field in Zoho Directory.
   
   
3. In case of multiple email addresses, map them all to the Email Address field using the  icon. For Password field, click Set Password to set a common one-time password for all the imported users, and enter the password. The users will be prompted to change this password when they first sign in.
   
   
   
   
7. Click Next. The process may take a while. Meanwhile, you can navigate to different tabs or pages if needed. Once the import is done, the imported users will be added to Zoho Directory.