Troubleshooting - Devices | Desktop alerts do not show up

Desktop alerts do not appear during device authentication

Description  
On some Linux devices, notifications that are expected to flash on the desktop when performing device authentication-related operations (such as device enrollment, user assignment, unassign user , device deactivation, reactivation, and deletion) do not appear.
 
Reason  
The library package needed by the software to display desktop notifications is not loaded adequately. For example, in the case of Pop!_OS devices, libnotify-bin is the required package. The alerts usually appear as pop-ups to avoid interfering with the user's ongoing task. This package helps with the prompt display of icons and text for device authentication-related notifications.
 
Solution  
Installing libnotify-bin will resolve this issue.
Methods to install:
  1. Upon running the download script, the device is scanned for the existence of this package. If it is not found, the script itself tries to install it on the device.
  2. If the user has blocked the automatic installation of this package, it can be manually set up by running the command sudo apt install libnotify-bin in the command prompt.

Note:

For Ubuntu, libnotify-bin is, in most cases, built-in.

For Pop!_OS, it is mandatory to install libnotify-bin on the device before authenticating it with Zoho Directory.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Enroll a device

                                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin To enroll a device: Log in to Zoho Directory. In the Admin Panel, click Device Management. Click Get Started. Follow the steps displayed for downloading and ...
                                                                                                                          • Device Authentication - Overview

                                                                                                                            Zoho Directory provides single sign-on for all cloud applications, but employees need to log in to their devices with a different set of credentials. Enabling Device Authentication lets you enroll and manage all your workspace devices like Mac, ...
                                                                                                                          • Deactivate/Reactivate a device

                                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin Deactivate a device Click the icon next to the name of the device you want to deactivate. Click Disable. The device will be deactivated and hence no longer ...
                                                                                                                          • Unable to enroll a device using a virtual machine

                                                                                                                            Description: This situation arises when you try to authenticate a new device on a virtual machine like VirtualBox or Oracle. Reason: The main identity of an enrolled device is its serial number, which is set by default during its manufacturing. ...
                                                                                                                          • Assign a Directory user to an enrolled device

                                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin To assign a Directory user to an enrolled device, Click the required device. In the displayed pop up, click Assign User. Select the user you want to assign to ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources