Desktop alerts do not appear during device authentication
Description
On some Linux devices, notifications that are expected to flash on the desktop when performing device authentication-related operations (such as device enrollment, user assignment, unassign user , device deactivation, reactivation, and deletion) do not appear.
Reason
The library package needed by the software to display desktop notifications is not loaded adequately. For example, in the case of Pop!_OS devices, libnotify-bin is the required package. The alerts usually appear as pop-ups to avoid interfering with the user's ongoing task. This package helps with the prompt display of icons and text for device authentication-related notifications.
Solution
Installing libnotify-bin will resolve this issue.
Methods to install:
- Upon running the download script, the device is scanned for the existence of this package. If it is not found, the script itself tries to install it on the device.
- If the user has blocked the automatic installation of this package, it can be manually set up by running the command sudo apt install libnotify-bin in the command prompt.
Note:
For Ubuntu, libnotify-bin is, in most cases, built-in.
For Pop!_OS, it is mandatory to install libnotify-bin on the device before authenticating it with Zoho Directory.