What is ChatGPT?  

How to connect your ChatGPT account to Zoho Flow

1.  In the Builder, navigate to the Apps tab, then drag and drop the required ChatGPT action (ChatGPT currently doesn't support any triggers).
   
2. If there are no other ChatGPT connections in your account, click Connect.
   
   
   
   Alternatively, you can create a new connection by navigating to Settings, then clicking Connections. Click Create connection and choose ChatGPT.
3. Enter a connection name and click Authorize.
   
4. Enter the credentials of your ChatGPT account in the pop-up and click Next.
   

API documentation 

If you experience any ChatGPT-related errors in your flows or if you wish to learn more about the ChatGPT API, you can check out the API documentation.

Actions available in Zoho Flow

Assess urgency level: Figure out how serious a support request is, set its priority(High/Medium/Low), and decide when it needs attention.

Check moderation: Review content to see if it's safe or appropriate, and give it a score from 0-10.

Convert list to delimited string: Turn a list of items into one line of text using a separator like commas or pipes.

Convert text to title case: Capitalize text correctly for titles, headings, or product names.

Convert words to digits: Change written numbers(like 'five hundred') into numeric form(500).

Create chat completion: Generate a reply or message based on an existing conversation.

Create hashtags for social post: Suggest relevant hashtags to help a social post reach more people.

Create product description: Write a clear, appealing description for a product listing.

Extract JSON from text: Pull structured JSON data out of plain text or tables.

Extract URL: Find and return any website links hidden in text or emails.  

Extract first and last name: Split a full name into first name and last name fields.

Format address: Clean up an address and present it in standard, readable format. 

Generate email reply: Draft a response to an incoming email or support ticket.

Generate essay: Create a structured essay from a topic or provided content.

Generate headline: Come up with a strong, attention-grabbing headline.

Generate story: Write a short story using the given idea or input.

Generate subject line:   Create a clear and engaging email subject line.

Generate title: Suggest a suitable title based on the content provided.

Generate tweet: Write a concise tweet based on a topic or source text.

Html to text: Remove HTML and return clear, readable text.

Identify language of text: Detect what language the text is written in.

Label email: Assign a category or label to an email for organisation.

Mask sensitive data: Hide private details like emails, phone numbers, or IDs.

Parse human date: Turn natural language dates(like 'next Monday') into actual dates.

Punctuate text: Fix missing or incorrect punctuation.

Rephrase text: Rewrite text while keeping the original meaning.

Reply to review: Generate a polite and relevant response to customer feedback.

Rewrite for readability score: Make text easier to read and understand.

Slugify text: Convert text into a clean, URL-friendly format.

Summarise text: Shorten long content into a clear summary.

Verify compliance with usage policies: Check whether content follows platform or policy rules.

Frequently asked questions

Can I extract the middle name from a full name?

Why are date and time-based actions(such as Parse human date) not always accurate?

Why am I seeing the "You exceeded your current quota" error, and how do I resolve it?

Can I use my own trained AI GPT/ model in Zoho Flow for chat completion instead of the default models?

Do ChatGPT-based actions consume both Flow tasks and ChatGPT tokens?