What is Outlook?

Outlook is email software that lets you manage contacts, set reminders, and share calendars with coworkers.

How to connect your Outlook account to Zoho Flow

  1. Select the trigger or action required. If you select a trigger, click Next.
  2. If there are no existing Outlook connections in your account, click Connect. Otherwise, click New connection.
    Alternatively, you can create a new connection by navigating to Settings, then Connections. Click Create connection and choose Outlook.
  3. Enter a connection name, then click Authorize.
  4. In the pop-up, enter your Outlook credentials.
  5. Click Yes to allow Zoho Flow to access your account.

API documentation

If you face any errors specific to Outlook in your flows or if you wish to learn more about its API, you can also go through its API documentation.

Triggers and actions in Zoho Flow


Event created
Use this trigger to create an event in your calendar when a new event is created in Outlook. 

Email received
Notify your team on chat, or create a contact (if it doesn't already exist in your CRM) when a new email is received.


Send email
Send welcome emails, promotional emails, or warning emails for payment overdue to your customers.

Create event
Create events based on tickets, appointments, and more using this action.

Flag email
Use this action to flag an email. You can use conditions in your flow to flag an email selectively.

Reply to email
Send automated replies to mails when you are away from work.

Create contact
Use this action to create new contacts based on new enquiries in your inbox.

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