Zoho Campaigns
What is Zoho Campaigns?
How to connect your Zoho Campaigns account to Zoho Flow
Select the required trigger and click Next.
- Choose an existing connection from the dropdown. Click Test to verify if it's working fine.
- If there are no other Zoho Campaigns connections in your account, click Connect. Otherwise, click +New.
Alternatively, you can create a new connection by navigating to Settings, then clicking Connections. Click Create connection and choose Zoho Campaigns. Enter a connection name and click Authorize.
Enter the credentials of your Zoho Campaigns account in the pop-up and click Next.
API documentation
Triggers and actions available in Zoho Flow
Campaign created:
Use this trigger to send emails on new product launches when a new campaign is created.
Campaign failed:
Use this trigger to notify the marketing team when a campaign is paused, stopped, or cancelled.
Campaign sent:
Use this trigger to create a task for post-campaign analysis when a campaign is successfully sent.
Contact unsubscribed from list:
Use this trigger to send an email thanking them for their time when a contact is unsubscribed from the selected list.
Use this trigger to send a welcome email when a subscriber is added to the selected list.
Add contact to list:
Use this action to add a new contact to a specific mailing list for communication.
Add contact to workflow:
Use this action to add a contact into a workflow for follow-ups.
Add or update contact:
Use this action to add a new contact or update an existing one with new information.
Associate list to campaign:
Use this action to link a specific contact list to send targeted emails.
Clone campaign:
Use this action to duplicate an existing campaign to reuse the design and content for a new product launch.
Create list:
Use this action to create a new mailing list to organize contacts based on some criteria.
Use this action to create a tag in order to categorise contacts based on their interests.
Why isn't a contact still added to the mailing list?
To add a customer to your mailing list, use the Add or update contact action. If it's a new contact, the flow will create their profile and add them to the mailing list. If the contact already exists in Zoho Campaigns, their details will be updated, and they’ll be added to the selected mailing list.
- Check Double opt-in settings
Verify if the Double opt-in option is enabled in your campaigns. When enabled, a confirmation email is sent to the contact’s email address. Confirmation Required
The contact will only be added to the mailing list after they confirm the subscription via the email they receive. Make sure the contact confirms their subscription to ensure they're successfully added to the mailing list.
Why isn't a contact added to the campaign when the date formats between Zoho Flow and Zoho Campaigns don't match?
When mapping date fields in Zoho Flow to Zoho Campaigns, ensure the dates are in the yyyy-mm-dd format (e.g., 2025-02-10). If the date is in a different format, Zoho Campaigns will throw an error during the import process, and the contact won’t be added to the campaign. To resolve this, check your mapped date fields and reformat any that don’t match the required format.
You can use Deluge’s formatDate() function to convert the date into the correct format before passing it to Zoho Campaigns.
Why is an email address with info@ rejected when importing my list?
Why do I get this error: Invalid Contact Email address?
However, once the contact resubscribes, the flow will execute successfully without any errors, and the contact will be added or updated as needed.
Which action should I use to update a contact's details: Update list or Add or update contact?
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