What is Zoho Mail?

Zoho Mail is an ad-free email hosting service that ensures data privacy. You can take notes, add contacts, create documents, and attach them to emails with the built in integrations.

How to connect your Zoho Mail account to Zoho Flow

1. Select the trigger or action required. If you select a trigger, click Next.
2. If there are no existing Zoho Mail connections in your account, click Connect. Otherwise, click New connection.
   
   
   
   
   Alternatively, you can create a new connection by navigating to Settings, then Connections. Click Create connection and choose Zoho Mail.
3. Enter a connection name, then click Authorize.
4. Click Accept to allow Zoho Flow to access your account.
   
   
   
   

Triggers and actions available in Zoho Mail

Email received from particular sender

Create form entries, book appointments, or add event registrations when email from a particular sender is received.

Email sent

Send a notification whenever a new email is sent.

Email tagged

This trigger lets you create notes, send reminders to your team on chat, and add data to your CRM when an email is tagged.

Troubleshooting tips and trips

When using the Send Email action, why does the error, “Please enter a valid from address” appear?

The “From” email address specified in the action does not match the default email address associated with the Zoho Mail account used to create the connection.

1. Navigate to Zoho Mail > Settings > Mail Accounts > General.
2. Check the Default From Email Address.

Ensure the email address used in the Send Email action matches this default address.

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Can I map plain text email content directly in Zoho Flow?

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​Only HTML content is available for mapping. To use plain text content, you need to apply a custom function after the trigger to convert it before mapping.