Zoho Mail
What is Zoho Mail?
Zoho Mail is an ad-free email hosting service that ensures data privacy. You can take notes, add contacts, create documents, and attach them to emails with the built in integrations.
How to connect your Zoho Mail account to Zoho Flow
- Select the trigger or action required. If you select a trigger, click Next.
- If there are no existing Zoho Mail connections in your account, click Connect. Otherwise, click New connection.
Alternatively, you can create a new connection by navigating to Settings, then Connections. Click Create connection and choose Zoho Mail. - Enter a connection name, then click Authorize.
- Click Accept to allow Zoho Flow to access your account.
API documentation
If you experience any Zoho Mail-related errors in your flows or if you wish to learn more about the Zoho Mail API, the API documentation can be found here.
Triggers and actions available in Zoho Mail
Triggers
Email matching search received
Notify your team in chat (if it already exists in your CRM) when a new email is received.
Notify your team in chat (if it already exists in your CRM) when a new email is received.
Email received
Notify your team in chat, add notes, or create a contact (if it doesn't already exist in your CRM) when a new email is received.
Email received from particular sender
Create form entries, book appointments, or add event registrations when email from a particular sender is received.
Email sent
Send a notification whenever a new email is sent.
Email tagged
This trigger lets you create notes, send reminders to your team on chat, and add data to your CRM when an email is tagged.
Actions
Add member to group
Adds a selected user to a specific group for collaboration.
Adds a selected user to a specific group for collaboration.
Add user to organization
Adds a new user to your organization's account with defined roles.
Adds a new user to your organization's account with defined roles.
Apply tag on email
Applies a tag or label to an email for easy categorization and tracking.
Applies a tag or label to an email for easy categorization and tracking.
Create draft
Creates a new email draft with specified content and recipients.
Creates a new email draft with specified content and recipients.
Create folder
Creates a new folder to organize emails, files, or records.
Creates a new folder to organize emails, files, or records.
Create note
Creates a note with the provided content for reference or follow-up.
Creates a note with the provided content for reference or follow-up.
Create permalink
Generates a permanent link to a record, email, or document for sharing.
Generates a permanent link to a record, email, or document for sharing.
Create task
Creates a new task with specified details and assigns it to a user.
Creates a new task with specified details and assigns it to a user.
Fetch email
Retrieves an email based on defined criteria or filters.
Retrieves an email based on defined criteria or filters.
Fetch permalink
Retrieves the permanent link of a specific record, email, or document.
Retrieves the permanent link of a specific record, email, or document.
Move email to folder
Moves a selected folder for organization.
Moves a selected folder for organization.
Remove permalink
Deletes or disables a previously created permalink.
Deletes or disables a previously created permalink.
Reply to an email
Sends a reply to a selected email with the specified content.
Sends a reply to a selected email with the specified content.
Send email
Sends an email to one or more recipients with specified subject and content.
Sends an email to one or more recipients with specified subject and content.
Update permalink
Updates the details or target of an existing permalink.
Troubleshooting tips and trips
When using the Send Email action, why does the error, “Please enter a valid from address” appear?
The “From” email address specified in the action does not match the default email address associated with the Zoho Mail account used to create the connection.
- Navigate to Zoho Mail > Settings > Mail Accounts > General.
- Check the Default From Email Address.
Ensure the email address used in the Send Email action matches this default address.
Can I map plain text email content directly in Zoho Flow?
Only HTML content is available for mapping. To use plain text content, you need to apply a custom function after the trigger to convert it before mapping.