Outbound Utility
Outbound Utility elements let you send notifications or data to external applications and services. This category includes:
Send Webhook
Send Email
Send Webhook
The Send Webhook action lets you send HTTP requests to external applications or services.
You can use it to send data to applications that support webhooks or REST APIs, including applications that are not available as native integrations in Zoho Flow.
The action supports different HTTP methods, request headers, query parameters, and request bodies. If the destination application requires authentication, you can use an Auth Profile to authorize the request securely.
Steps to configure Send Webhook
Navigate to Built-ins > Outbound Utility > Integration.
Drag and drop Send Webhook into the builder.
Select the required HTTP method.
Enter the endpoint URL.
Configure the request headers, query parameters, and request body as required.
If authentication is required, select an existing Auth Profile or create a new one.
Click Done.
Send Email
You can send emails using a verified email address or the default Zoho Flow email address.
Steps to configure Send Email
- Navigate to Built-ins > Outbound Utility > Notification.
- Drag and drop Send Email into the builder.
- Configure the following fields and to include additional recipients, expand Advanced options.
Field DescriptionFromThe sender's email address.ToThe recipient's email address.SubjectThe subject of the email.MessageThe email content.FieldDescriptionCCSends a copy of the email to the additional recipients.BCCSends a blind copy of the email to additional recipients.
Steps to verify an email address
Before you can use a custom email address in the From field, you must verify that you own the email address.
To verify an email address:
Click Add new email address next to the From field.
Enter the email address you want to use.
Click Verify.
Enter the one-time password (OTP) sent to the email address.
Click Verify.
After the email address is verified, it becomes available in the From list.
If you don't select a verified email address, Zoho Flow sends emails using noreply@zohoflow.com.Verify a domain
Verifying your domain allows Zoho Flow to send emails using your organization's domain instead of the default Zoho Flow email address.
Steps to verify your domain
Sign in to your domain provider.
Navigate to the DNS management page.
In Zoho Flow, open the domain verification screen and copy the DNS records provided.
Add the TXT records to your domain's DNS configuration.
Save the DNS changes.
Return to Zoho Flow and click Validate.
Once the domain is verified, any verified email addresses that belong to the domain can be used as sender addresses.
Note: DNS changes can take some time to propagate. If validation fails immediately after adding the records, wait for the changes to propagate and try again.Gmail addresses
Due to Google's sender policy requirements, personal Gmail addresses (@gmail.com and @googlemail.com) cannot be used in the From field.
This restriction applies only to personal Gmail addresses.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Zoho FSM Video Tutorials
All-in-one knowledge management and training platform for your employees and customers.
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Allowlist IP addresses
If your apps have access restrictions configured, you'll have to whitelist Zoho Flow's IP addresses. This enables Zoho Flow to seamlessly exchange data with your apps. Zoho Flow IP Addresses Here is the list of IP addresses you'll need to whitelist ...Setup and manage your on-prem agent
Before you can start creating workflows with your on-premise applications, you need to install the on-prem agent on your local machine. Creating a new agent There are two ways in which you can get started: From Zoho Flow Settings: Log in to your Zoho ...