Flow setup

Connections

Connections  

A connection is an authorized link between Zoho Flow and an app account. It enables your flows to read and write data on your behalf.

You can create connections for both built-in apps and custom apps (via Auth Profiles). All connections, including those created through Auth Profiles are listed here.

From the Connections page, you can:

  • Create a new connection

  • Share or unshare a connection with your organization

  • Test a connection to verify it is working

  • Reconnect a connection to fix issues or update permissions

  • Delete a connection permanently

  • Transfer ownership of a connection to another member





NotesNote: Deleting a connection is permanent. Flows using it will fail after deletion. You can transfer up to 30 connections at a time.

Transfer ownership of connections   

Connections can be created by any member in a Zoho Flow organization. However, these connections are private by default. Sometimes, you may need to transfer your app connections to another member so the connection can use their account instead of yours.

Transferring connections can be useful, and can keep your flows running uninterrupted, especially in scenarios such as:

  • When a member leaves your team or organization, and you need to stop using their credentials to maintain the connections used in your flows.

  • When a member no longer uses an app, and another member wants to use the app account using their own credentials.

  • When the app's licensing changes and access shifts to a different user.

Transferring ownership of a connection

A connection can be transferred only by that connection's owner, the organization owner, or the admins. To do so:

  1. Navigate to Settings > Connections.

  2. Select the connections you want to transfer using the selection check box, then click Transfer Ownership.



  3. In the dialog box that follows, select the member you want to transfer the connection to and click Transfer.




Notes
Note:
  1. The selected connections will be listed under PENDING OWNERSHIP TRANSFER until the recipient accepts them.
  2. If the recipient leaves the organization before accepting the transfer, the original owner can share the connection with another member or to themselves.

Claiming ownership of a connection   

If a connection has been transferred to you, log in to your Zoho Flow account and follow these steps:

  1. Navigate to Settings > Connections. At the top of the list, you'll find the connections that members transferred to you under PENDING OWNERSHIP TRANSFER. Click Reconfigure next to the connection you want to claim . Only the recipient will have this option on their own connections page.



  2. In the window that opens, sign in to your account for the app and authorize the connection. Click Authorize.

After you reconfigure the connection, review every flow that uses it. Pay attention to:

  • Field mappings that reference account-specific values (e.g., project IDs, workspace selectors, channel names)

  • Trigger conditions that may filter on user-specific fields

  • Any custom function logic that depends on the previous owner's account

Once the new owner accepts the transfer, they have full control of the connection, and the original owner loses access to it. The new owner can re-share the connection with the previous owner later, if needed.


Info

 Important tips: 

  • Only a connection owner/organization owner/admin can transfer or delete a connection.

  • Removing or deactivating a member from an organization without transferring their connections will disable any live flows using those connections, invalidate them, and delete any unused connections.

  • You can only transfer up to 30 connections at a time.