Advanced Field Rules | Zoho Forms - User Guide

Advanced Field Rules

Overview

With Advanced Field Rules, you can configure rules with a combination of AND/OR connectors between multiple condition groups to show or hide fields based on the input of respondents.

Let's look at Advanced Rules with some simple examples.

Order Form

If you have an Order Form where you wish to provide discounts based on certain conditions such as:
If the ( Date of Order is between 20 July 2022 and 30 July 2022  AND Number of items  is  greater than  4 ) OR Coupon Code is SALE20), THEN the Discount Applied field is displayed. 

Example 1




Job Application Form

If you have a Job Application Form, and you wish to take in the resumes of only candidates with prior work experience:
If ( Year of graduation  is Not Empty)  AND ( Currently Employed  is  Yes  OR Prior Work Experience  is Greater than 0), THEN display the Upload Resume field.

Example 2



Covid 19 Screening Form

If you have a Covid Screening Form where you wish to collect relevant patient details based on the health conditions selected such as:

Example 3



Configuring Advanced Field Rules

To configure a combination of rules with AND/OR connectors together,
  1. In your form builder, navigate to Rules Field Rules.
  2. Click Configure Now  to configure a new rule.
  3. By default, the rule configuration in the New Rule  pop-up will be in the Basic Field Rule format. To switch to Advanced Rules, click the Switch to Advanced Rules option in the top-right corner (You will find this option in the New Rule  pop-up if this is your first Field Rule after clicking Configure Now ).

    Switch to Advanced Rules

    When you switch to Advanced Rules, all of the Field Rules that you will configure for your form will be in Advanced Rule format.  Learn more about switching from basic to advanced rules.
  4. In the If section, define your conditions by choosing your form fields and the criterion they must satisfy. To add more than one condition, click theicon. You can use the AND/ OR connectors to connect your conditions together. You can switch between the connector as required by clicking them.
  5. Click +Add Sub-group / +Add group to define more conditions with ANDOR  connectors to suit your logic.
    For example: If Coupon Code is SALE20  OR  (Date of Order   is between 20 July 2022  and 30 July 2022  AND Number of items is greater than  4 ):

    Defining Conditions

  6. You can see a summary of the logic you used to build the criteria under Rule Expression.

    Rule Expression

  7. In the  Then section, choose to  Show/Hide  fields or Grouped Choices in your form when your conditions are satisfied. Click the icon to define more than one action.

    Define the Actions in the Then section

  8. Once you have configured the rule(s), click Add to save and view the rule summary.

    Rule Summary

  9. To add more rules, click  in the top right corner. 
  10. To filter rules, click the filter icon in the top-right corner. 
Notes
Note
  1. A condition field should come prior to the Action field in the form builder for the rule to work.
  2. Once you choose a particular action (Show/Hide) for a field, you will have to continue using the same action on that field in any rule elsewhere. For example, if you choose to Hide the Phone  field, you must use the Hide action to use the  Phone  field elsewhere in the Then section.
  3. You can add only up to 5 groups within a group.



  4. You can add only up to 20 conditions within a group in a rule.
  5. Subform fields cannot be used to configure the conditions/actions of the Field Rules.
  6. Advanced Rules are available only in our paid plans.

When a Formula field is used in Advanced Rules

If a Formula  field is used in the rules, the field(s) involved in the formula must be placed prior to the Formula field in the form.
For example, if you are calculating the Total Cost of a product after applying discount: 

Formula field

Here, the fields involved in the formula of Total Cost are Cost and Discount Applied. These 2 fields must be placed prior to the Total Cost field in the form as shown.

Position of fields involved in Formula field

Info Rules are case-sensitive which means the conditions trigger actions only when the case of the text in the defined condition matches the case of the respondent input. Check out an example to understand this better.

    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Field Rules

                                                                                                                Overview Using the Field Rules, you can choose to show or hide certain form fields to your respondents or set certain fields as mandatory to fill in based on their previous responses on the form. This way, you can let your respondents see only the ...
                                                                                                              • Page Rules

                                                                                                                Overview You can use Page Rules to direct form respondents to a specific page in a multi-page form based on their input. Using multi-page forms with Page Rules is a smart way to ensure that your respondents see only the pages relevant to them while ...
                                                                                                              • Form Rules

                                                                                                                With the Form Rules, you can choose to trigger different actions upon form submission if the defined conditions are satisfied. You can automatically trigger emails, assign tasks, decide on the Thank You page to be displayed or redirect the ...
                                                                                                              • Advanced Fields

                                                                                                                In your form builder, Advanced fields list certain complex fields that help you perform calculations, collect Payments, capture digital signatures, and more. The fields listed in the table below are available under Advanced Fields . The table column ...
                                                                                                              • Filtering the Rules

                                                                                                                If you have multiple rules configured in your form and wish to find specific rules that are configured using a form field, you can use the filter option. To do so, Click the filter icon in the top- right corner of the Rules summary. Select a form ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources