Why does the referral source always show as forms.zohopublic.com in Google Analytics instead of the actual source?

Why does the referral source always show as forms.zohopublic.com in Google Analytics instead of the actual source?

Use the Advanced UTM Tracking code provided in Zoho Forms to track the source along with the form submission. Refer to help for more details.

Case 1: If you are redirecting your form to the default Thank You page,

1. In your form builder, navigate to Settings >  Settings General > Thank You page & Redirection.
2. Select Add Google Analytics.
2. Click +Tracking Parameters as shown to map the UTM parameters.
     Tracking Settings
Case 2: If you are redirecting your form to a custom Thank You page,

1. In your form builder, navigate to Settings General > Thank You page & Redirection Redirect To.
2. Select the Prefill field values in website URL option and map form fields in URL parameters as shown.
Map form fields in URL Parameters

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Tracking using Google Analytics

                                                                                                        If you are using Google Analytics to track your campaign goals, you can track each completed form submission as a goal by configuring Destination Goals. Universal Analytics If you are using the Universal Analytics property in Google Analytics, follow ...
                                                                                                      • Google Tag Manager Configuration with Google Analytics 4 Property

                                                                                                        Installing Google Tag Manager in your form To install Google Tag Manager in your form, In your Google Tag Manager account, go to Workspace and copy the container ID(GTM-XXXXXX) on the top of the window. In your form builder, navigate to the Share tab ...
                                                                                                      • After setting up UTM Tracking, why do I see forms.zohopublic.com/referral as the source or medium instead of the UTM parameters configured?

                                                                                                        Use the Advanced UTM Tracking code provided in Zoho Forms to track the source along with the form submission. Refer to help for more details. Case 1 : If you are redirecting your form to the default Thank You page, In your form builder, navigate to ...
                                                                                                      • How to build interactive forms online?

                                                                                                        What are interactive forms? Interactive forms are the ones which visitors can engage without any difficulty, providing them a user-friendly approach rather than the feel of paperwork. This is essential to make the form filling experience smooth and ...
                                                                                                      • Welcome to Zoho Forms!

                                                                                                        Every business, big or small, needs to scoop up data at some point. Data helps businesses understand their customers, and figure out what's working and what's not. It's like having a map to guide you through the business journey. Transform the ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources