How do I downgrade my account?
- Log in to your Zoho Forms account and click the Subscription link in the top-right corner. You will be taken to the payment page where you can view your current plan.
- Click Change Plan.
- Click Downgrade under the required plan.
Downgrade on Play Store
If you have purchased any of our paid plans from the Google Play Store and wish to cancel your subscription,
- Open Google Play Store from your Android device.
- Choose Zoho Forms from Menu > Subscriptions.
- Tap Cancel and confirm the cancellation.
Downgrade on App Store
If you have purchased any of our paid plans from the App Store and wish to cancel your subscription,
- Open Settings App and tap your name.
- Tap Subscriptions, and then tap Zoho Forms.
- Tap Cancel Subscription. Scroll down to locate the Cancel Subscription option. If you don't see it or instead find an expiration message in red text, it means that the subscription has already been successfully cancelled.
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