I am trying to add a phone number in Zoho Forms for WhatsApp Notifications, but I am getting an error message.
You cannot add phone numbers directly in Zoho Forms' WhatsApp Configuration. Instead, you can only create a channel using a phone number that has already been added and approved in your WhatsApp Manager account.
To resolve this:
- Log in to Meta WhatsApp Manager.
- Navigate to WhatsApp Manager > Phone Numbers.
- Add your phone number and wait for its status to be Approved.
- Once approved, log in to Zoho Forms.
- Go to Control Panel > WhatsApp Configuration and try adding a Channel using the approved number.
If you have followed these steps and are still experiencing issues, please contact support@zohoforms.com for further assistance.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Welcome to Zoho Forms!
Transform the time-consuming “ collect, stack, and enter ” paper form workflow into “ capture, store, and process ” paperless approach with Zoho Forms and simplify data collection. Who is Zoho Forms for? Zoho Forms is for anyone who wants to ...Creating your first web form in Zoho Forms
This walkthrough is to help you get started with creating a form using Zoho Forms. Follow the simple step-by-step instructions given below to build forms that perfectly match your requirements. Creating a new account To build a form using Zoho Forms, ...WhatsApp
Table of contents Overview Things to know Pre-requisites Creating a Channel Creating a Template Header Type Footer Template Status Things to remember for your message template to be approved Setting up a form to send WhatApp Notifications Send ...Push Notifications
Table of Contents Overview Setting up Push Notifications Setting up conditional Push Notifications Overview If you would like to be notified instantly upon receiving form entries, so that you do not miss out on important updates such as leads ...Sending Email Notifications in Approval Process
You can set up email notification templates to notify your users and respondents during the approval process. If you choose to add Microsoft 365 users as approvers, you can create a separate email template to notify them when they receive a form ...