To add an Audio/Video field on your form,

1. Drag and drop the Audio/Video Upload field from the Uploads section.
2. In the pop-up, select if you want to let respondent upload Audio or Video files.
   
   
   
   
3. In the field Properties, you can change the Field Label and describe your expectation of the media file to be uploaded under Instructions.
4. You change the Field Type from Audio to Video or vice-versa at any point.
5. You can enter the minimum and the maximum number of media files that can be uploaded to the field under File Upload Limit.
6. You can enter the minimum and maximum size allowed for a media file under File Size. The maximum size allowed is 20 MB.
   To allow file size above 20 MB (upto 1 GB): Upgrade to our Premium or Zoho One Enterprise plan and configure to store the file attachments in Zoho WorkDrive. Learn more
7. When respondents upload audio/video files to your form, the different file names they use can make it difficult for you to visually organize the files. To make the names look consistent, you can use the File Name option to rename the uploaded files automatically when a respondent submits the form. 
8. You can select the formats of the audio/video files that can be uploaded under Allowed File Format.
   Supported Audio file formats: mp3, m4a, flac, wav, wma, aiff
   Supported Video file formats: mp4, mov, wmv, avi, mkv, webm

For a mobile app user:

1. To allow users to upload audio files from their media gallery, select Use Media Gallery.
2. If you have chosen to provide a Video Upload field, you can additionally allow users to record video using both front and rear camera modes, by selecting Switch between Camera modes.

You can download or play the media files uploaded in the submitted form entries in the All Entries/ Reports section.

Note:

1. To record audio, respondents must grant microphone permission in their browser settings.
   
2. To record video using the webcam, respondents must grant camera permission in their browser settings.
3. To record video with audio, respondents must enable both camera and microphone permissions. However, if only camera permission is enabled without the microphone permission, video will be recorded without any audio.