Custom Form Link Name

Custom Form Link Name

This feature allows you to customize the form name in your Form Permalink (URL). 

By default, the URL reflects the initial title of your form. Updating the Form Title in the builder will not automatically change the existing web address. To ensure your URL matches a new title, use this feature to update the link name manually. This allows you to maintain professional and relevant URLs without the need to create a new form from scratch.

Imagine you created a form titled "Event Registration 2025" with the URL
forms.zohopublic.com/zylker/Event Registration2025/formperma/......

When the next year rolls around, and if you wish to use the same form, your URL would still say "2025", which looks outdated . Instead of building a new form from scratch, you simply update the content for 2026 and update the form name in the link using this feature.

By using the Custom Form Link Name, you can update the URL to 
forms.zohopublic.com/zylker/Event Registration2026/formperma/......
  1. Select the form for which you want to customize the permalink name.
  2. Navigate to Settings > Branding > Custom Form Link Name.
  3. Your current form permalink will be displayed under Default Form Permalink with the form name highlighted.

    Custom Form Name
  4. Click Create Custom Form Link Name.
  5. In the pop-up, enter your desired form name.
    Creating Custom Form Name
    Notes
    Note: 
    1. The custom form name cannot contain any special characters
    2. The custom name cannot be identical to the original form name or any other custom link name in your organization.
  6. Click Create. You'll find the form link with custom form name which you use for sharing, embedding etc,.
    Custom Form Link

    Notes
    Note:
    1. Once created, the Custom Form Link will be displayed instead of the Default Form Permalink across all form access points, including email templates, Edit Response URLs, Save and Resume URLs, etc. The private link will also use the custom form name in its link.
    2. Your original form link remains active. Respondents using the old URL will still land on the same form without any interruption.
    3. If you use third-party tracking like Facebook Pixel, ensure you update your tracking configuration with the Custom Form Link to maintain accurate data tracking.
Once you have configured a Custom Form Link, you can choose which URL to distribute within the Share tab.

To switch between links:
  1. Navigate to the Share tab in your form.
  2. Under the Form Permalink section, click the Link icon located on the right.
  3. Select either the Default Permalink (the original system-generated URL) or the Custom Link from the dropdown menu.


InfoWhile Custom Link is ideal for marketing and social media where a clean, branded look is essential, the Default Permalink serves as a reliable fallback link that never changes, regardless of how many times you update the custom name.
To delete the Custom Form Link,
  1. Navigate to Settings> Branding> Custom Form Link Name, click the delete icon in the right corner of the custom link.
  2. In the deletion pop-up, enter the required CAPTCHA and click Delete. 
    Deleting Custom Form Link
Notes
Note:
Deleting the custom form link will make the following in accessible: Shorten URL, QR Code that are generated using the custom link, website embeds, and integrations that use the custom link becomes inaccessible.