Using Accessibility Controls

Using Accessibility Controls

This document talks about the various accessibility controls in detail and how they can be used for an inclusive form filling experience.

Table of Contents

Screen Reader Compatibility

Forms built using Zoho Forms work well with screen readers, which means those with visual impairment can hear everything happening on their form when the Accessibility feature is enabled. We have conducted manual testing methods, which involved utilizing assistive technologies like VoiceOver, NVDA, and Narrator, using in-browser developer tools.

Screen reader compatibility

Focus Order and Keyboard Navigation

People who rely on screen readers need to be able to navigate the form using the keyboard. A form built using Zoho Forms is fully navigable using just the keyboard. Once the screen reader is enabled, the focus moves logically between fields and buttons on enabling the Accessibility feature, typically mimicking the visual layout of the form. Check out the keyboard shortcuts for different actions in different form fields.

Highlighted Critical Information 

Critical information such as error messages or mandatory fields is inherently highlighted by default, catering to individuals with low vision. This design choice ensures that essential information stands out prominently, making it more perceptible for users with visual impairments. By default, these visual cues serve as an effective means of conveying important details, fostering a more accessible and user-friendly experience for individuals with varying visual needs.
error messages

Error Identification

When a user submits the form with errors, Zoho Forms will visually highlight the problematic fields which usually involves highlighting the border around the field. 
Alongside the visual cue, Zoho Forms will display a specific error message next to the highlighted field. For example, for an invalid email format, the message could be "Please enter a valid email address." These default error messages are fully customizable by the form creator.

Error Identification
Utilize underlined links in Zoho Forms when you wish to provide users with additional context or navigate them to another page without overloading the current one. The underlining of links serves to visually emphasize their existence, ensuring users recognize and understand the interactive nature of the link. This practice aids in preventing unintentional clicks and enhances accessibility, particularly for users with color-blindness, for whom underlining is a clear indicator of hyperlinks.

Underlined links

Zoom Level   

Zoho Forms provides the functionality of page zoom with a capability to magnify content up to 200%. This feature is particularly beneficial for individuals with visual impairments, as it allows them to increase the size of form fields and text. By enabling users to zoom in on the page, Zoho Forms enhances accessibility, ensuring that individuals with varying levels of visual acuity can comfortably see and interact with the form elements.

page zoom

Icons Explained

A textual description ( alt text ) for each icon, wherever applicable has been provided to clearly explain the function or meaning of the icon. Screen readers can then announce this text to users who rely on them.

Explained icons for screen readers to read out

Responsive Forms

Ensure optimal performance across diverse screen sizes by leveraging our responsive forms. Deliver an exceptional form-filling experience as our forms seamlessly adapt to various screen sizes and browsers on all devices, promoting accessibility and usability for a wider range of users.
responsive forms

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Web Accessibility

                                                                                                        Table of Contents What is Accessibility? What is Web Accessibility? What is WCAG Compliance? How does building for accessibility help everyone? Why making your Zoho Forms accessible matters? Making Your Zoho Forms Accessible to Everyone Challenges ...
                                                                                                      • FAQs on accessibility

                                                                                                        1. What is WCAG Compliance? WCAG compliance refers to adhering to the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C). These guidelines outline specific recommendations for making web content accessible ...
                                                                                                      • Keyboard accessibility shortcuts for disabled people

                                                                                                        Table of Contents Navigation keys in general Navigation keys based on the Operating System and Field Type Keyboard accessibility shortcuts are a vital tool for people with disabilities to navigate and interact with computers and web content. These ...
                                                                                                      • Using Rules to Automatically Assign Tasks

                                                                                                        You can configure rules to automatically assign tasks to your users as soon as a form entry comes in. The records will be assigned as tasks if they satisfy the defined conditions. To do so, In your form builder, navigate to Rules tab > Form Rules and ...
                                                                                                      • Tracking using Google Analytics

                                                                                                        If you are using Google Analytics to track your campaign goals, you can track each completed form submission as a goal by configuring Destination Goals. Universal Analytics If you are using the Universal Analytics property in Google Analytics, follow ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources