OTP Expiry Settings
The OTP Expiry Settings allow administrators to control the expiration and resend options for One-Time Passwords (OTPs) used in a form. This is crucial for enhancing security while providing flexibility to the users.
OTP Expiration Time
This option sets the amount of time (in minutes) that an OTP is valid for, after it is generated. If the OTP is not used within this time frame, it will expire and the user will have to request a new one.
Set the Same Expiration Time for OTP Session
This option allows the admin to synchronize the OTP session duration with the OTP validity period.
- When you select this option, the OTP session will expire at the same time as the OTP itself. This means if you set the OTP expiration time to 5 minutes, the session will also expire after 5 minutes. This ensures that both the OTP and the session in which it was generated expire simultaneously.
- If this option is left unchecked, the session will follow its default expiration time of 4 hours. In this case, even if the OTP expires (for example, in 5 minutes), the session will remain active for up to 4 hours unless manually terminated or interrupted by other actions. This means you are allowing the user more time within the session, but they will need to request a new OTP after the OTP expires. This can be useful in cases where users need more time in their session, but a short OTP expiration time is still desired.
Number of OTP Resend Requests Allowed
This option determines how many times a user can request a resend of the OTP. Select a number from the dropdown. This limits the number of times a user can request for a new OTP to avoid excessive requests for OTP generation.
Show OTP Resend Option After
This option lets you specify the waiting period (in seconds) before the user can request an OTP resend. Set the time delay after which the user will see the option to resend the OTP.
Set Expiration for OTP-Validated Form
This option controls whether the Form link that is validated with OTP, will expire after a certain time.
If you choose Yes, you can set an expiration period for the page after the OTP verification is completed. Enter the number of hours that the OTP-validated form link will remain valid for to let the users complete their activities (Save/Submit form) within this timeframe.
For example, if you choose it to expire after 2 hours, the OTP-validated form link will remain accessible for 2 hours from the time of OTP verification, after which the it will no longer be accessible.
For example, if you choose it to expire after 2 hours, the OTP-validated form link will remain accessible for 2 hours from the time of OTP verification, after which the it will no longer be accessible.
If you choose No, the form will remain valid indefinitely and will not expire.
Message on Link Expiry
You can enter a custom message (up to 250 characters) that will be displayed to the user when the OTP-validated page expires.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Setting up OTP Verification via Email
When you configure Email OTP verification, respondents who access your form via public links will be required to enter their email address to receive a One-Time Password and verify it before they can access the form. To configure Email OTP ...Setting up OTP Verification via SMS
When you configure SMS OTP verification, respondents who access your form via public links will be required to enter their mobile number to receive a One-Time Password and verify it before they can access the form. To configure mobile OTP ...Setting up OTP Verification via WhatsApp
When you configure WhatsApp OTP verification, respondents who access your form via public links will be required to enter their mobile number that is registered with WhatsApp to receive a One-Time Password and verify it before they can access the ...Configuring Approval Settings
Under Approval Settings, you can customize button labels, process integrations configured with your form only on successful approval of entries, re-assign approval admin to approve or deny the entries on behalf of the approvers and schedule ...Overview
When you share a form publicly, Zoho Forms provides you with various options to ensure that you receive form entries from valid users. One such option is OTP Verification where you can choose to send a verification code (OTP) to your respondents' ...
New to Zoho LandingPage?
Zoho LandingPage Resources