OTP Verification | Overview - Zoho Forms

Overview

When you share a form publicly, Zoho Forms provides you with various options to ensure that you receive form entries from valid users. One such option is OTP Verification where you can choose to send a verification code (OTP) to your respondents' email/mobile before providing access to your form to avoid receiving any invalid form entries.



How OTP Verification Works?        

  1. Respondent clicks the public URL of your form and an OTP is sent to the respondent.
    OTP received by respondent
  2. OTP Verification page opens.
  3. Respondent enters an email address/mobile number to receive the OTP.

    OTP Verification - Enter email address     OTP Verification - enter mobile number

  4. Respondent receives an email/SMS with the OTP.
  5. Respondent enters the OTP on the verification page.

    Enter the received OTP in your email     Enter the OTP received in your mobile

  6. Once the OTP is verified, form opens for the respondent to access.
Check out the step by step instructions about setting up:
  1. OTP Verification via Email
  2. OTP Verification via Mobile
  3. OTP Verification via WhatsApp

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