Zoho CRM API Version Upgrade

The latest API enhancements in Zoho CRM have introduced specific modifications to the existing process, potentially impacting your current integration between Zoho Forms and Zoho CRM. By December 1st, 2023, Zoho Forms will align with the most recent updates in Zoho CRM. Please ensure that you make any necessary changes to maintain the seamless functionality of this integration.

1. Tags

As of December 1, 2023, it will be mandatory for the tag name given while adding or updating a record in Zoho CRM to comply with the following conditions. If not, record addition or updation will fail with relevant errors.

The tag's name must not exceed 25 characters
The tag's name must not contain any emojis
The tag's name cannot have the special characters <, >, or a comma.
You cannot have more than 100 tags for a module.

Ensure that your tag that gets pushed to Zoho CRM via the integration complies with the above conditions.

2. Pipeline

As of December 1, 2023, it will be mandatory to pass the proper pipeline stage value while creating a new Deal record in Zoho CRM if you have enabled Pipeline in Zoho CRM's Deals module.
If the pipeline value is not passed during the integration process, Zoho CRM will throw a mandatory error, and the record creation will not be successful.
Given this deadline, it is of utmost importance to reconfigure your integration between Zoho Forms and Zoho CRM before December 1, 2023. Ensure that you have correctly mapped the pipeline, stage field in Zoho CRM with the relevant form field.

If the pipeline field is not mapped or mapped incorrectly, the integration may encounter issues such as:

The form submissions will not be pushed to Zoho CRM's Deals module, throwing a Pipeline mandatory error.
Even if the integration configuration appears successful, Deal will not be created successfully in Zoho CRM if pipeline value is passed incorrectly.

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Quick Links	Workflow Automation	Data Collection
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Interactive Forms	Workplace	Data Collection App
CRM Forms	Customer Service	Forms for Solopreneurs
Digital Forms	Marketing	Forms for Small Business
HTML Forms	Education	Forms for Enterprise
Contact Forms	E-commerce	Forms for any business
Lead Generation Forms	Healthcare	Forms for Startups
Wordpress Forms	Customer onboarding	Forms for Small Business
No Code Forms	Construction	RSVP tool for holidays
Free Forms	Travel	Features for Order Forms
Prefill Forms	Non-Profit	Forms for Government
Intake Forms	Legal	Mobile App
Form Designer	HR	Mobile Forms
Card Forms	Food	Offline Forms
Assign Forms	Photography	Mobile Forms Features
Translate Forms	Real Estate	Kiosk in Mobile Forms
Electronic Forms	Insurance
Drag & drop form builder
Notification Emails for Forms	Alternatives	Security & Compliance
Holiday Forms	Google Forms alternative	GDPR
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Accessible Forms	Typeform alternative	Secure Forms
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