Zoho Forms Overview | User-Guide

Welcome to Zoho Forms!

Transform the time-consuming “ collect, stack, and enter ” paper form workflow into “ capture, store, and process ” paperless approach with Zoho Forms and simplify data collection.

Who is Zoho Forms for?

Zoho Forms is for anyone who wants to efficiently collect and manage data. It is functional, affordable, and incredibly simple to use, requiring no coding knowledge! We understand how important your time and productivity are to you, so our prompt customer support ensures you're never left in the dark. Using Zoho Forms, you can easily create forms ranging from registration forms to payment order forms. HR managers, market researchers, sales representatives, event planners, NGOs, freelancers, and educators all use Zoho Forms to design beautiful forms from scratch.

Why Switch to online forms?

Here are some disadvantages of using paper forms for your business:

More information needed = More paper needed
Collecting data in person is time-taking and tiresome
Papers can be easily misplaced
Potential for incorrect data format
Having to manually check for unanswered fields

With our easy-to-use form builder, creating a form is simple, with no downloads or installations required.

You can build a form, share it, and start collecting data in just a matter of minutes.

Build interesting forms without breaking a sweat, simplify data collection and capture leads to your business now! 

Mobile Form Field Travelling -Zoho Forms

Key Features in Zoho Forms

30+ Field Types

Field Types

Each field in the form maker has customizable properties that help distinguish your forms. These fields are designed to protect your respondents' privacy and any sensitive information.
   
Form Templates

Form Templates

Pick from a collection of pre-built form templates that suit your business need. Preview and select the form template for your case, and customize it to fit your requirements.

Custom Themes

Create Custom Forms - Zoho Forms

Looks do matter! To generate the responses that you intend to collect, grabbing your audience's attention is crucial. Customize form components to your liking and make each element work seamlessly with your web page's design and aesthetic.  You can apply your brand's style to your form and impress your website visitors. Include logo and images, modify the fonts, alter the field label's color and add other styling effects to your form. With our exceptional  theme   builder, design customization can be done without having to write any code at all. You can translate your  form into  multiple languages and share them globally.

Custom Domain

Custom Domain
Give your form URL a unique identity by  using your company's domain  or subdomain.  Maintain brand consistency and ensure your form's authenticity across several mediums by allowing respondents to recognize the company and brand name backing a form.

Payment Forms

Multiple payment Gateways

Create secure and efficient payment forms. Safely collect payments from customers in your choice of currency with the help of secure payment gateways . Provide an option for your customers to pay for their order by choosing any of the multiple payment gateways provided in your form.

Skip logic
Conditional Logic Form Builder - Zoho Forms
Redirect your respondents to the relevant question or page based on their answers. Set rules to hide irrelevant information in the form, and provide a customized form filling experience for each respondent.

Save and Resume
Resume Form Builder - Zoho Forms
Give your respondents the freedom to save partially filled forms and complete them at their convenience. Ensure that no data is lost so form filling is an easy task instead of a tiresome one.


Share Forms

Share easily accessible   Embed forms

Reaching out to your audience via the right platform is vital to generate responses. You can  embed a form  in your web pages, share a link of the form in your websites and social media sites,  send it via email campaigns or  share it with your teammates  privately within your organization. Regardless of the type or version of the web browser and the device used by your audience, they will be able to view and submit a form without any disruption.  Share forms on multiple platforms and collect data with ease. Embed forms on your website using various easy embedding options. 

Integrations

Integrations

Automate multiple workflows quickly and easily with our integrations. Trigger actions based on the responses you receive and increase productivity without breaking a sweat with our app integrations for online forms.  By integrating Zoho Forms with an online app, you can automatically push your form's data to that app. Moreover, the data pushed from Zoho Forms will be able to trigger various actions and automated workflows that you have set up in your online tools. Explore our various integration options to discover how integrations will help you increase your productivity.

Notifications
Email Notifications Push Notifications - Overview

Send instant notifications , messages and redirect respondents to pages upon form submission. Maintain correspondence with your respondents by following up form submissions with confirmation emails, messages.

Tracking and Goals

Tracking and Goals

Review form performance with features specific to analytics, tracking and goals.  Track form submissions that came through a website or an ad campaign with UTM parameters. Measure completed form submissions as goals in Google Analytics or Facebook Pixel and analyze your campaign's success.

Responsive Forms
Preview form

Conquer every screen size with responsive forms that automatically adapt themselves to different screen sizes and browsers in all device s. Provide a great form filling experience with forms that automatically adapt themselves to different screen sizes and browsers in all devices.

Export Reports
Data Form Export
Consolidate the data received in tabular columns , and  export form submissions as documents.  Easily share copies of these documents with the rest of your team via email or print to ensure everyone stays in the loop while working collaboratively.  With Zoho Forms, you will be able to view and edit the entries under a single roof easily. With the added benefit of generating  reports , you can analyze data and gather actionable intelligence. You can  schedule and send reports of the form entries to recipients at regular intervals.
Zoho Forms also provides a simple built-in  analytics for each form where you can find out about the page views, submissions, error score, and conversion rate.
Analytics

PDF of Form Submission

PDF of form submissions
Form entries can be converted into downloadable  PDFs . You can also choose to attach these documents in the emails that you send to your respondents.

Multi-Level Approval Process

Levels of Approval

Set up a multilevel approval system to process form submissions and automate subsequent workflows efficiently.  Configure   multiple levels of approval  by adding designated approvers from your organization to approve or deny the form entries received.

Auto-Assign Tasks within your team

Assign Tasks

Assign tasks to your team members to view and analyze form submissions together and split workloads. Set edit permissions to task owners, thereby allowing them to update specific fields.

Merge Documents


Merge documents

Merge form responses to create custom documents. Configure your forms to send respondents emails containing attachments of online invoices, tickets, passes, and receipts once a payment has been made and a submission is successful.

Security

GDPR   SSL   Encryption   CAPTCHA OTP Verification - enter mobile number   Double Opt-In  

Your privacy is important to us, and data security is our top priority.  Explore  the various spam control and privacy features.

Zoho Forms offers a plethora of features that we could go on and on about. Go through our   User Guide  to learn everything there is to know about setting up an online form and use Zoho Forms to its fullest potential.

Build your first web form



Creating a form should be simple and easy with our form creator software that's designed to accommodate users with no coding experience. With our dynamic drag-and-drop interface, even building a complex form is effortless. From a collection of 30+ fields available in our form builder, pick the fields of your choice and ask your audience the right questions. Moreover, you can customize the properties of every field that you use. These fields are optimized to protect the privacy of your respondents and safeguard any sensitive information.

Check out:
Getting Started with Zoho Forms
Automation features  available in Zoho Forms

Our mobile app advantage



As a pioneer in mobile data collection, Zoho Forms' mobile app helps you in creating forms and gathering data when you are on the move. With the mobile app, you can access and edit the forms that you've created online, and vice-versa. With the capability of offline data collection, you never have to worry about missing out on collecting data again! Here are a few advantages of our mobile app:
Create forms and efficiently collect data offline using our mobile app.
  1. Capture photos using your phone's camera and upload them to your form.
  2. Autofill form fields by scanning QR codes and barcodes with your phone.
  3. Use the mobile app to collect signatures on your forms.
  4. Capture the coordinates where your form is being filled in, to autofill the address field.
  5. Convert your mobile device into a standalone kiosk and collect data at events, using Zoho Forms.

          

Say goodbye to paperwork!
Goodbye to paper work

Sign up for your free-forever Zoho Forms account now. If you have advanced requirements, explore our low-cost pricing plans and subscribe to a plan that meets your expectations.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION









                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Overview

                                                                                                            Beautiful forms can make a great difference in the number of entries you receive. The Theme Editor in Zoho Forms allows you to polish your forms with minimal effort. You can customize your form and play around with custom backgrounds, fonts, effects, ...
                                                                                                          • Overview

                                                                                                            Fields are the building blocks of your forms. To get the right data from your respondents, you need to choose the appropriate form fields based on the details that you wish to collect. A form field typically consists of: Field Name: The text or label ...
                                                                                                          • Overview

                                                                                                            What are conditional rules in Zoho Forms? Rules are a set of simple if and then conditions using which you can get your forms to trigger different actions. If your respondent's answers match the set conditions, these actions will be triggered. You ...
                                                                                                          • Overview

                                                                                                            If you are looking to automate the process of adding data to your Zoho CRM modules, you can use the Zoho Forms - Zoho CRM integration. With this integration, you can push the form entries directly into Zoho CRM modules and pre-populate certain data ...
                                                                                                          • Creating your first web form in Zoho Forms

                                                                                                            This walkthrough is to help you get started with creating a form using Zoho Forms. Follow the simple step-by-step instructions given below to build forms that perfectly match your requirements. Creating a new account To build a form using Zoho Forms, ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources