Payment Options | Paytm - Zoho Forms

Paytm

    Paytm Configuration

    If you have selected Paytm as the Payment Gateway,
    1. Under Account Information, enter your Merchant - ID and Merchant Key.
    2. Enter the Website provided by Paytm from your Paytm Dashboard. 
    3. Select the required Currency in which you wish to receive payments.
    4. Enter the Payment Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
      Notes
      Note: A minimum amount of 1 INR must be given under Payment Amount.
    5. To test the payment gateway with your form, use the Test API Details from your Paytm Dashboard and select Sandbox Mode. Payments made using the sandbox mode will not involve real time transactions.
    6. Under User Information, you can include the Email and the Phone Number of your customer by mapping them to your form fields. This information will be pre-filled in the merchant site during payment.
    Info
    When configuring payment gateways, sensitive information like secret keys and tokens are encrypted before they are stored in our database and are never exposed to other third party apps.

    Webhook Configuration

    When a payment is made through a mobile payment app via Paytm, there is a possibility that users are not redirected to the browser automatically after the payment. To capture the payment status in such cases (delayed authorized payment, failed payment, payment success), you can configure a webhook while setting up the payment field using Paytm as your merchant account. 



    Generating webhook URL

    To capture the payment status:

    1. Select Capture status via webhook under Webhook Configuration.
    2. A webhook URL will be provided. 
    3. Click Save. 
    4. Copy the webhook URL.
    Once you have finished configuring the webhook URL, go to your Paytm dashboard settings and follow the steps shown below:

    Configuring the webhook in Paytm Settings 

    1. Go to your Paytm Account's Dashboard and navigate to Developer Settings > Webhook URL.
    2. Under CONFIGURE WEBHOOK URL, click Add next to Payment Notification URL.
    3. Paste the copied webhook URL here.

      Paste Webhook URL in Paytm dashboar
    Info
    If you don't see this option, contact Paytm to set up the webhook.
    When a payment is made, you can check the payment status of a record under All Entries > Payment Status.