Tips to design impressive multi-page forms
Designing an effective and engaging form can be challenging, especially for long and complex forms. They often tend to overwhelm respondents leading to form abandonment.
Check out our article on how to reduce form abandonment rate. But, you cannot always have a short and simple form. There are cases where forms need to gather a significant amount of information, such as in an application form. In such forms, it's important to strike a balance between collecting all the necessary details and maintaining a user-friendly experience. Although the form may be longer, you can still apply the principles of effective form design to create a better user experience.
Structure your form into logical sections
Divide your form into multiple pages based on logical groupings of information. Each page should have a clear purpose and address a specific aspect of the form with a set of related questions. This makes the form more manageable and helps users maintain their focus by reducing cognitive load.
You can even customize the look and feel of the navigation to your liking. This helps users understand the structure of the form and makes it easier to navigate. Learn more about customizing the pages in your form.
Keep it concise and focused
A page with too many questions can appear cluttered and visually overwhelming. By limiting the number of questions on each page, you improve the readability of the form. Users can quickly assess the fields, making it easier to understand and respond to them accurately without getting distracted with unrelated information. By quickly completing a page, clicking Next and moving on to the next set of questions, users feel a sense of progress while moving through the form efficiently.
Consider adding a Save and Resume button allowing users to complete the form in multiple sessions.
Minimize data entry effort
Streamline the data entry process by utilizing Dropdowns, Radio and Checkbox fields where appropriate.
Prefill fields with known information or previously provided answers whenever possible to reduce the user's effort and improve efficiency.
Validation and error messages
Provide immediate feedback on errors or missing information. Clearly communicate any errors or validation requirements to guide users in correcting their input by customizing the error messages. Validate the form fields on each page before the respondent navigates to the next page, helping them correct their input before proceeding.
Form Design
Pay attention to the visual design of the form.
- Maintain consistent branding elements throughout the form pages, such as using the same colors, typography, and visual style as your website or brand. This helps users feel a sense of familiarity and trust.
- Choose legible fonts that are easy to read across different devices and screen sizes. Check out the importance of the choice of a font style in your form.
- Maintain good contrast between text and background for optimal readability.
Progress Bar
Use visual cues to indicate the status or completion of form fields. Zoho Forms lets you customize even the finer details of your form like displaying the visited and the unvisited pages of a form in different colors. This helps users understand their progress and reduces uncertainty.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Tips for creating visually appealing forms
Table of Contents Overview What details matter the most in a form? Form Title and Description Fields Choice fields Image Choices to market your products Talk to your respondent with dynamic fields Submit button Structuring a long form Section and ...Multi-page Forms - Page Break Field
Overview While you build a form with numerous questions, the form can look unorganized if you keep adding questions without breaking them up into pages and sections. This might result in a drop in the response rate as your respondents may find the ...How to build interactive forms online?
What are interactive forms? Interactive forms are the ones which visitors can engage without any difficulty, providing them a user-friendly approach rather than the feel of paperwork. This is essential to make the form filling experience smooth and ...Welcome to Zoho Forms!
Every business, big or small, needs to scoop up data at some point. Data helps businesses understand their customers, and figure out what's working and what's not. It's like having a map to guide you through the business journey. Transform the ...Understanding Card Forms
Assume you meet a new person and want to get along with them, and you say: Hey, what is your name, phone number, address, likes and dislikes, and so on? Being bombarded with questions before they have finished answering the first can frighten the ...
New to Zoho LandingPage?
Zoho LandingPage Resources