Google Analytics Tracking | Zoho Forms

Tracking using Google Analytics

If you are using Google Analytics to track your campaign goals, you can track each completed form submission as a goal by configuring Destination Goals.

Universal Analytics  

If you are using the Universal Analytics property in Google Analytics, follow the steps below to set up a Destination goal.
  1. Set up a Destination goal in Google Analytics.

  2. Under Goal details, choose Begins with and enter the Thank You Page URL of your form.

  3. You can also enter a value and a path if you wish to assign a monetary value and track your website traffic path.

  4. Click Save.

    Set up Destination goal

After completing the above pre-requisites in Google Analytics, 

  1. Select Add Google Analytics or Facebook Pixel tracking code under Thank You page settings in Zoho Forms.

  2. In the Tracking Settings popup, enter the Google Analytics ID (Eg.: UA-000000-2) in the Tracking ID field.

    Note : Universal Analytics property has stopped processing data. They no longer measure website traffic and reports stopped updating. If you want to keep using Google Analytics to measure your website traffic, you must migrate to the next version of Analytics, Google Analytics 4.

Google Analytics 4

If you are using the Google Analytics 4 property in Google Analytics, follow the steps below to create a event.
  1. Go to Admin page, in Property settings, select Events under Data display in the left menu and click Create event.

  2. In Custom events pane, click Create.

  3. In the create events configuration pane, enter a valid Custom event name. Copy this event name to your clipboard to create a key event.

  4. Under Matching conditions, define the parameters as

  1. Under Parameter configuration, configure the UTM parameters and map them to the parameters defined by you in Zoho Forms.

  2. Save the Event.

    Create a conversion event

  3. Click Key events under Data display in the left menu. Click New key event and in the event name, paste the event name you created under Events

    Key Event Settings

  4. Go to Data Streams in the Property settings and copy the "G-" Measurement ID for web data stream.

After completing the above pre-requisites in Google Analytics,

  1. Select Add Google Analytics or Facebook Pixel tracking code under Thank You page settings in Zoho Forms.
  2. In the Tracking Settings popup, paste the copied ID under Tracking ID/Measurement ID
Once this setup is saved, you can track goals and additional information like campaign source and medium in Google Analytics.

Tracking Settings

Using tracking parameters in Goal Conversion  

By default, the source/medium will be captured from the Thank You Page URL(Eg.: forms.zohopublic.com). You can also include custom UTM parameters to identify the source and medium from which the form entries came in. 
To use tracking parameters,
  1. In your form builder, go to Track Entries under the Share tab.

  2. Enable tracking and copy the Advanced Tracking Code.

  3. Paste the code on all the pages of your website.

  4. In the Tracking Settings popup (Thank You Page configuration), click +Tracking Parameters, enter your Parameter Name, and map it with the tracking parameters defined in Zoho Forms.

    Tracking Settings



        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG


                                      All-in-one knowledge management and training platform for your employees and customers.

                                                Create. Review. Publish.

                                                Write, edit, collaborate on, and publish documents to different content management platforms.

                                                Get Started Now




                                                                  You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                      Manage your brands on social media


                                                                        • Desk Community Learning Series


                                                                        • Digest


                                                                        • Functions


                                                                        • Meetups


                                                                        • Kbase


                                                                        • Resources


                                                                        • Glossary


                                                                        • Desk Marketplace


                                                                        • MVP Corner


                                                                        • Word of the Day


                                                                        • Ask the Experts


                                                                          Zoho Sheet Resources

                                                                           

                                                                              Zoho Forms Resources


                                                                                Secure your business
                                                                                communication with Zoho Mail


                                                                                Mail on the move with
                                                                                Zoho Mail mobile application

                                                                                  Stay on top of your schedule
                                                                                  at all times


                                                                                  Carry your calendar with you
                                                                                  Anytime, anywhere




                                                                                        Zoho Sign Resources

                                                                                          Sign, Paperless!

                                                                                          Sign and send business documents on the go!

                                                                                          Get Started Now




                                                                                                  Zoho TeamInbox Resources





                                                                                                            Zoho DataPrep Demo

                                                                                                            Get a personalized demo or POC

                                                                                                            REGISTER NOW


                                                                                                              Design. Discuss. Deliver.

                                                                                                              Create visually engaging stories with Zoho Show.

                                                                                                              Get Started Now








                                                                                                                                  • Related Articles

                                                                                                                                  • Google Sheets Integration

                                                                                                                                    Overview If you are looking to automate storing your form responses in a sheet and save the time spent on manual entry of form data into the sheet, you can use the Zoho Forms - Google Sheets integration. With this integration, your form responses ...
                                                                                                                                  • Tracking using Facebook Pixel

                                                                                                                                    If you are using Facebook Pixel to track your campaign goals, you can create custom events to track each completed form submission as a goal. Pre-requisites Create a custom conversion in Facebook Pixel under Events Manager. Enter the event name and ...
                                                                                                                                  • Saving attachments to Google Drive

                                                                                                                                    If your form includes Attachment or Signature fields, you can choose to store the files uploaded through these fields in Google Drive using this integration. To store file attachments and signatures in Google Drive: Under Store file attachments and ...
                                                                                                                                  • Advanced Tracking

                                                                                                                                    The advanced tracking code will capture the source using the UTM parameters available in the website URL, traffic from Google Ads using the gclid parameter in the URL, and also auto-track traffic from different search engines. To use the advanced ...
                                                                                                                                  • Google Tag Manager Configuration with Google Analytics 4 Property

                                                                                                                                    Installing Google Tag Manager in your form To install Google Tag Manager in your form, In your Google Tag Manager account, go to Workspace and copy the container ID(GTM-XXXXXX) on the top of the window. In your form builder, navigate to the Share tab ...
                                                                                                                                    Wherever you are is as good as
                                                                                                                                    your workplace

                                                                                                                                      Resources

                                                                                                                                      Videos

                                                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                      eBooks

                                                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                      Webinars

                                                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                      CRM Tips

                                                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                                                        Zoho Show Resources