Imagine your bank uses a personal loan application form to screen and prioritize loan requests. To maintain a balance between efficiency and thorough risk assessment, you’ve decided that applications requesting more than ₹500,000 should undergo a review by an employee from the manual review team. These high-value applications are flagged for in-depth evaluation, such as verifying creditworthiness, collateral, or requiring additional approvals.
To streamline this process:
If Loan Amount is ₹500,000 or less, the application can be auto-routed to an employee of the Auto-Processing Team for routine handling.
If Loan Amount exceeds ₹500,000, the application should be routed to the Loan Review Team for closer inspection.
Ensure that your form includes fields for Loan Amount.
In your form builder, go to the Rules tab.
Under Form Rules, click Configure Now.
Rule 1:
If Loan Amount ≤ 500000,
Then assign task to Elizabeth Parker from the Auto-Processing Team.
Click Add to save the rule.
Rule 2:
If Loan Amount > 500000,
Then assign to Daniel Fernandez from the Loan Review Team
Click Add to save this rule as well.
By implementing these rules:
Standard loan applications are quickly processed by the Auto-Processing Team.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.