Custom Domain
Using a custom domain can help:
-
Promote your brand
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Increase the number of responses you receive via your forms
-
Makes it easier for your respondents to find and remember your organization
Pre-requisites
Before adding a Custom Domain for your forms, follow the below steps:
CNAME Record Mapping for Your Domain
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You must own a domain or a sub-domain for your organization. Ensure that you can edit the DNS (Domain Name System) records for your custom domain in the settings of the domain provider.
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Add a CNAME (Canonical Name) record in your DNS records section in your domain provider. A CNAME record allows you to use your domain as an alias for another domain.
-
Use the CNAME record to map your sub domain to the Hostname forms.cs.zohohost.com.
For example: forms.zylker.com CNAME forms.cs.zohohost.com
Zoho Forms Public URL
Map your domain or sub-domain to the Hostname
forms.zohopublic.com
forms.cs.zohohost.com
forms.zohopublic.eu
forms.cs.zohohost.eu
forms.zohopublic.in
forms.cs.zohohost.in
forms.zohopublic.com.au
forms.cs.zohohost.com.au
It could take upto 48 hours for the changes to your domain to appear on the internet.
Note: CNAME records need time to propagate. If you have already updated your DNS, wait for 24-48 hours. If you try to add the custom domain in Zoho Forms before this time period, you may see an error.
Adding a Custom Domain
- Log in to Zoho Forms as a Super Admin.
-
In the top-right corner, click the
icon to access the Control Panel .
-
Click
Custom Domain
under
Customization
.
-
Your domains will be listed here, and you can check the verification status of your domain.
- To add a new domain, click Add New Domain and enter your full domain details (not the URL prefix), that is the host of your CNAME. For example: forms.zylker.com.
- The domain status will be listed as Pending.
- We will process the SSL certificate for your domain and send a confirmation email in 3-5 days.
- Once confirmed, the domain status will be changed to Verified.
Using Custom Domain
Watch a quick video on inserting a custom domain in your form URL.
- Log in to your Zoho Forms account.
- In your form builder, navigate to Settings > General > Advanced Settings > Custom Domain .
-
From the
Custom Domain
dropdown, select the domain which you wish to use for your form.
-
Custom domains can be used only for public forms.
-
The option to add Custom Domain is available only in our paid plans.
-
An organization can add only upto 5 custom domains.
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