Why is UTM Tracking not working for a form that is embedded on my webpage using the downloaded HTML & CSS code provided?

Why is UTM Tracking not working for a form that is embedded on my webpage using the downloaded HTML & CSS code provided?

You must enable UTM Tracking before downloading the HTML & CSS code of the form.

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                                                                                                  • Related Articles

                                                                                                  • Embed a form using HTML/CSS codes

                                                                                                    To further modify and customize the forms which you wish to embed in your website, you can download your form as a plain HTML file or a HTML with CSS file. To do so, In your form builder, go to Share > Embed > HTML & CSS. Click Generate Code to ...
                                                                                                  • Basic Tracking

                                                                                                    The basic tracking code contains the default UTM parameters and the custom parameters you defined. If the webpage's URL does not contain the defined parameters, then the tracking code will return a null value. To use the basic tracking code, After ...
                                                                                                  • Advanced Tracking

                                                                                                    The advanced tracking code will capture the source using the UTM parameters available in the website URL, traffic from Google Ads using the gclid parameter in the URL, and also auto-track traffic from different search engines. To use the advanced ...
                                                                                                  • Will reCAPTCHA or Zoho Forms CAPTCHA work if the form is embedded using the downloaded HTML/CSS code?

                                                                                                    The CAPTCHA options are not supported when you use the downloaded form's HTML/CSS code to embed it on your website. You will have to write the script with the help of your web developer for the CAPTCHA options to work. 
                                                                                                  • I have embedded form in my website using HTML code but the UTM parameters are not getting tracked.

                                                                                                    Before you download the HTML/CSS code to embed your form, you must enable to Track Entries under the Share tab. Only then, the UTM parameters will be captured. To know if you have done it right, check the HTML code that you have downloaded for input ...
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