FAQs | CAPTCHA - Zoho Forms

CAPTCHA

  1. Why is the "Error for site owner: Invalid domain for site key" error shown while loading the form? 

    Enable the form domain for the reCAPTCHA key pair that you have configured. Refer to the steps to enable it.
     
  2. Why is the "Error for site owner: Invalid site keyerror shown while loading the form?

    Enter the correct site key while configuring the API key pair in Settings.
     
  3.  Why is the "reCAPTCHA validation failed" error shown while submitting the form?

    Check if you have entered the correct Secret key while configuring the API key pair in Settings. If so, you must have failed the reCAPTCHA spam validation, or there could be an issue on Google's end.
     
  4. Will reCAPTCHA v2 work if the form is embedded using the iframe or JavaScript embed codes?

    Yes, reCAPTCHA v2 is supported in both iframe and JavaScript.
     
  5. Will reCAPTCHA or Zoho Forms CAPTCHA work if the form is embedded using the downloaded HTML/CSS code?

    The CAPTCHA options are not supported when you use the downloaded form's HTML/CSS code to embed it on your website. You will have to write the script with the help of your web developer for the CAPTCHA options to work. 

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