If you have selected Authorize.Net as the Payment Gateway, follow the below steps:

Account Information 

1. Under Account Information, enter your API Login ID and Transaction Key.
   
2. Enter the Signature Key. Refer to the steps required to obtain it below these instructions.
3. Select the required Currency in which you wish to receive payments.
   
4. Select the required Transaction Type. 
5. Enter the Payment  Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
   
6. Enter the Payment Method. You can either choose a Card or Bank Account for payment.
7. To test the payment gateway with your form, select Sandbox Mode. Payments made using the sandbox mode will not involve real transactions. To do this, you will need to create an account at https://developer.authorize.net/hello_world/sandbox. Learn More
   

Transaction Type

Authorize and Capture

1. Under Webhook Configuration, copy the Webhook URL (e.g., https://forms.zoho.com/zylker/zfauthnethook)
   
2. Log in to your Authorize.Net Developer dashboard.
   
3. Navigate to Webhook Configuration (Account > Settings > Notification Settings > Webhooks > Add Endpoint).
   
4. Paste the copied Webhook URL from Zoho Forms. Use it to configure the webhook.
   
5. Enable the net.authorize.payment.authcapture.created event to receive the payment status updates.
6. Perform a test payment in Zoho Forms and check if the payment status updates automatically. 

1. Under Payment Information, specify the details to be shown in your Authorize.Net dashboard.
   

• You can change the default Description and merge form responses in the description by clicking the   icon and selecting the required fields.

• Under Mail Receipt to, you can select the required Email field from the form fields. Stripe will send the receipt of the transaction to this email address.

Customer Information 

1. Under Shipping Information, you can include the Name and Address of your customer by mapping them to the corresponding form fields. 
   

2. Under Billing Information, you can include the First Name, Last Name, Address, and Phone Number of your customer by mapping them to your form fields.

Steps to obtain the Signature Key

1. Login: Login to https://account.authorize.net/ using your administrator account.
   
2. Navigate: Navigate to Account > Settings > Security Settings > General Security Settings > API Credentials & Keys > Create New Key(s)  >  New Signature Key.
3. Submit the Request: Click the Submit button to proceed.
4. Verify Identity: Request and enter a PIN sent to your registered email address or phone number to verify your identity. 
5. Retrieve New Signature Key: Once verified, your new Signature Key is displayed. Copy this key securely for use in your integration or application.
   

Payment Status Synchronization

To fetch the latest payment status for an entry that has been in the Processing status for a long time, you need to refresh the respective entry's Payment Status manually using the refresh icon.

The refresh functionality is only active when the Payment Merchant column is added to your All Entries view. To enable this: 

1. Go to your All Entries tab. 
2. Click the More icon in the top-right corner. 
3. Select Additional Fields > Payment Merchant.
4. Once enabled, a Refresh icon will appear next to the Payment Status column for each entry. Click this icon to fetch and update the latest status.

Payment Status:

All new transactions are marked as Processing initially. Successful payments typically update to Completed automatically after a short period. If a payment remains in Processing for an extended time, it may have failed. Click the Refresh icon to trigger a status check to update the entry.

Note: 

1. If the Signature Key provided is invalid, payment status will not be updated.  

2. On the All Entries page under Payment Transaction ID field, the Order ID appears when the payment process is initiated. If the transaction succeeds, the Txn ID is appended. If it fails, it is not appended. 

3. If you have configured your form to redirect to another URL or website upon submission, please be aware that any special characters will be automatically removed and spaces will be replaced by underscores in the redirection URL. This may modify the data passed through the URL. So please ensure your URL is formatted correctly to avoid unexpected data changes or redirection errors upon submission.

What’s different (New vs Old)  

Similar to obtaining the Signature Key in the latest version, the older version requires a Public Client Key. Log in to https://account.authorize.net/ with an administrator account, then go to Account → Settings → Security Settings → General Settings → Manage Public Client Key. In Create New Public Client Key, enter the answer to your secret question and click Submit. Your client key will be displayed as a string for you to copy and use.

Why Switch to the Latest Authorize.Net Version 

1. Enhanced security: With the latest version, respondents pay on a secure Authorize.Net checkout page. Their card details are never entered on our form as in the old version, lowering the risk of data exposure. 
2. Flexible payment methods: Choose to accept Card, Bank Account or both. Old version supports Card payments only. 
3. Future support: The latest version receives updates and fixes; older versions are maintenance-only.
4. Cleaner data: The new version uses two fields for the Shipping Info - First Name and Last Name instead of a single name field. 
   

When configuring payment gateways, sensitive information like secret keys and tokens are encrypted before they are stored in our database and are never exposed to other third party apps.