To integrate your form with Zoho Desk,
Navigate to the
tab and c
from the left side menu
Select a Zoho Desk
to integrate your form with.
The form entries will be pushed to the Tickets Module in the selected portal by default.
Map the Zoho Desk fields with the corresponding Zoho Forms fields. You can provide
a form field while mapping certain Zoho Desk Fields.
To map more fields, click
You can add a
to each ticket pushed to Zoho Desk. You can also merge values from your form responses with the Description by clicking the
To send form attachments to Zoho Desk along with the ticket, select
section and choose the required attachments to push.
to save your settings.
You can configure to receive alert on integration failure .
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
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