SMS Notifications | Setting up an SMS Template - Zoho Forms

Setting up an SMS Template

Once you've configured an SMS gateway connection, follow the steps below to create your SMS template:

  1. In your form builder, click Settings, then click SMS Notifications. ​
  2. Choose whether to send an SMS notification when a record is Added or Updated.
  3. If you have not configured an SMS Gateway connection yet, click Configure Now and create a new connection.

    Setting up SMS Notifications
  4. Once the gateway connection is configured, proceed to create a template.
  5. Choose a pre-configured connection or add a new connection. 

    Choose connection
  6. Enter recipient phone numbers with country code. You can also include a phone field from your form by clicking theicon to send the notification to the number filled by your respondent. 
  7. In the Message section, type your text message. To include values from a form submission, click theicon and choose the form fields. 

    SMS Notification template
  8. Click Save
Note: SMS notifications may not be delivered if a respondent enters a phone number without a country code or if the number is incorrect. 

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