If you have selected Razorpay as your merchant, you must authorize your Zoho Forms account to access your Razorpay resources using OAuth authentication.
OAuth Authentication lets you connect your form with Razorpay using secure access tokens instead of Key ID and Key Secret, providing secure access to the Razorpay resources via token-based authentication.

1. Click Authenticate to grant Zoho Forms access to connect with your Razorpay account.
   
   
   
   
   
   
2. In the pop-up, enter OAuth Name and select the Mode of Authentication to be either Sandbox or Production.
   
   
   
   
   

   
   
   

   Note: We recommend that you enter a meaningful OAuth Name. This name will be for your reference to identify the OAuth.
   
3. Click Proceed.
   
4. You will be redirected to the RazorPay window. Use the Razorpay account owner’s login details to authorize OAuth authentication and connect to a specific Merchant ID. Click Authorize to allow Zoho Forms to securely access your RazorPay account to make read/write operations while processing payments.
   
5. Once authorized, you can view a list of authorized RazorPay accounts in the OAuth Authorized with  dropdown in your Zoho Forms Payment field configuration.
   
6. To authorize a new RazorPay account, click + New Connection in the dropdown.
   
   
   
7. Enter the Payment Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
   
8. Under Prefill Information, you can include Email and Phone  from the form fields. This information will be prefilled in the merchant site.
   
9. To capture the status of payment for certain cases when a payment is made via Razorpay through the mobile payment app, you can configure a webhook under Webhook Configuration.
   
10. Click Done.

1. Click Authenticate OAuth in the top-right corner of the Payment Gateway configuration.
   
   
   
2. In the pop-up, enter the OAuth Name and select the Mode of Authentication to be either Sandbox or Production.
   

   
   

   
   

   Note: We recommend that you enter a meaningful OAuth Name. This name will be for your reference to identify the OAuth.
3. Click Proceed.
   
4. You will be redirected to the RazorPay window. Use the Razorpay account owner’s login details to authorize OAuth authentication and connect to a specific Merchant ID. Click Authorize to allow Zoho Forms to securely access your RazorPay account to make read/write operations while processing payments.
   
5. Once authorized, you can view a list of authorized RazorPay accounts in the OAuth Authorized with dropdown in your Zoho Forms Payment field configuration.
   
6. To authorize a new RazorPay account, click + New Connection in the dropdown.
   
   
   
7. Enter the Payment Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
   
8. Under Prefill Information, you can include Email and Phone from the form fields. This information will be prefilled in the merchant site during payment.
   
9. To capture the status of payment for certain cases when a payment is made via Razorpay through the mobile payment app, you can configure a webhook under Webhook Configuration.
   
10. Click Done.

1. Go to your Razorpay Account's Dashboard  and navigate to Settings.
2. Under the Webhooks tab, click Setup your Live Webhook.
3. Paste the copied Webhook URL in the textbox provided and select Active. 
   
4. Enter the Secret Key. This is the key that you have setup under the Payment Settings in your form builder.
5. Under Active Events, select the payment.failed and order.paid options.
6. Click Save.
   
   
   

When configuring payment gateways, sensitive information like secret keys and tokens are encrypted before they are stored in our database and are never exposed to other third party apps.

Revoke OAuth Access Token

1. In the top-right corner, click the   icon to access the Control Panel.
2. In the Control Panel, click Access Tokens under Developer Space. 
   
   
   
   
3. Hover over Razorpay and click the Delete icon.