Zoho FSM | Exporting Data from Zoho FSM

Exporting Data from Zoho FSM

You can export the data in select modules of Zoho FSM to a CSV file. Along with the module data, you can also export data related to the module, such as Notes, and Addresses.   
  1. You can export data from the Contacts, Companies, AssetsServices And PartsRequests, Estimates, Work OrdersTime OffService Appointments, and Equipment modules.
  2. The data will be exported in a CSV file.
  3. The following table lists the related details that are implicitly included in the export of the respective modules:

    Module Name
    Related Data
    Services And PartsService Tasks
    Work OrdersServices, Parts, Service Tasks, Skills
    Service AppointmentsTime Sheets, Services, Service Resources


 Available in Editions: All Editions


InfoPermission RequiredExport

Export Limits

  1. Following are the export limits for each pricing edition:

     

    Free

    Standard

    Professional

    Premium

    Maximum records that can be exported from a module in a single export

    5000

    10000

    25000

    50000

    Maximum records of the related data (Notes, Addresses) that can be exported in a single export

    5000

    10000

    25000

    50000

  2. A maximum of three exports can be run simultaneously in the Standard edition and five exports in the Professional and Premium editions.

Export Data

To export data from Zoho FSM:
  1. Navigate to Setup > Data Administration > Data Export.
  2. Provide the following details and click Export:
    1. Select the module to export: The module whose data you want to export
    2. Select related module: The related data (Notes, Addresses) of a module you want to export
    3. Include PII: Select this checkbox to include the Personal Identification Information. 
      You can configure the PII property in the module builder.
    4. Send to: The details of the export will be sent to this email address.
      If the export is successful, a download link for the ZIP file will be provided in the notification email. Links remain valid for 10 days. If you are still signed in to the same session, the link opens directly; otherwise, you will be prompted to log in first. Only the user who requested the export can download the file — the link will not work for other users.
  3. Click Okay in the confirmation message.
    If you have enabled the feature control Password protect exported files (Setup > Field Service Settings > Other Settings), then you will be prompted to set a password for your export file. In the Export Data popup, enter a password and click Export.

You can check for the status of the export under Data Export - History. When the export is complete, a download link for the ZIP file appears in the corresponding row under Data Export - History.

Data Export History

The status of the exports can be viewed under Data Export - History. Click Refresh to reload the data under Data Export - History.