Zoho FSM | Audit Log

Audit Log

The Audit log captures the activities performed within the Setup of your FSM organization. This audit log can be viewed at Setup > Data Administration > Audit Log.



Click on an entry to see the details.


Filters

Any of the following filters can be applied along with the Date filter to obtain the audit log entries:
  1. User
  2. Sub Type
  3. Action

Date Filter 

The date filter will have the following values:
  1. Today
  2. Yesterday
  3. Last 7 days
  4. Last 30 days
  5. Specific date - Any date within the previous 60 days
  6. Custom Range - Any date range within the previous 60 days

User Filter 

The user filter will list all the active users.

Sub Type Filter

The Sub Type filter lets you choose the feature or the setting that the user chooses to perform an action on. The following table lists the values of the sub type filter, and the corresponding feature or the setting.

Name

Description

Org Details

Setup > General > Organization Details

Business Hours

Setup > General > Business Hours

Currency

Setup > General > Currency

Users

Setup > Workforce > Users

Crew

Setup > Workforce > Crew

Service Territories

Setup > Workforce > Service Territories

Skills

Setup > Workforce > Skills

Other Settings

Setup > Field Service Settings > Other Settings

Status Settings

Setup > Customization > Status Settings

Field Updates

Setup > Automation > Field Updates

Billing Setup

Setup > Billing > Setup

Data Export

Setup > Data Administration > Data Export

APIs

• Setup > Developer Space > APIs

• FSM REST API calls

Data Import

Data import in modules

 Holidays
 Setup > General > Holidays
Webhooks
Setup > Automation > Webhooks
Email Notifications
Setup > Automation > Email Notifications
Workflow Rules
Setup > Automation > Workflow Rules
Reports
Reports menu
Functions
Setup > Automation > Functions
Standalone Functions
Setup > Developer Space > Standalone Functions

Action Filter

The Action filter will have the values that the user can perform on the feature or the setting in the sub type filter.
  1. Create
  2. Update
  3. Delete
  4. Enable
  5. Disable
  6. Data Import
  7. Data Export

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Entity Log

                                                                                                                              You can oversee and track the activities in the FSM modules through the Entity Log. To view the Entity log, navigate to Setup > Data Administration > Audit Log and select the Entity Log tab. Click on an entry to see its details. From the Log Details ...
                                                                                                                            • Field Agent Appointment Confirmation Process

                                                                                                                              Zoho FSM allows field agents to accept or reject appointments assigned to them. This process helps reduce unnecessary workload and ensures that each appointment is handled by a field agent who is ready and able to perform the job. When a service ...
                                                                                                                            • General FAQs

                                                                                                                              Is Zoho FSM part of Zoho One? Zoho FSM is not part of Zoho One. What are the integrations offered by Zoho FSM? Zoho FSM is currently integrated with the following applications: Zoho Invoice/Books: Zoho FSM's integration with Invoice (or Books) ...
                                                                                                                            • Managing Attendance

                                                                                                                              Using the Attendance module, you can efficiently add, manage, and monitor attendance logs for users across your organization. This provides clear visibility into day-to-day workforce activity. Permission Required: Attendance Logs Checking In /Out The ...
                                                                                                                            • Is there a way to track Asset maintenance history in Zoho FSM?

                                                                                                                              Yes, Zoho FSM allows you to track an Asset’s maintenance history. When you open an Asset: Under the Timeline tab, you’ll see a chronological log of all actions and events related to that Asset, including creation, updates, and service activities. The ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources