Audit Log

Audit Log

You can oversee and track the activities in your FSM organization through the Audit Log. This audit log can be viewed at Setup > Developer Space > Audit Log.


Permission Required

Only users with the Administrator profile can access the audit logs.

Filters

Any of the following filters can be applied along with the Date filter to obtain the audit log entries:
  1. User
  2. Sub Type
  3. Action

Date Filter 

The date filter will have the following values:
  1. Today
  2. Yesterday
  3. Last 7 days
  4. Last 30 days
  5. Specific date - Any date within the previous 60 days
  6. Custom Range - Any date within the previous 60 days

User Filter 

The user filter will list all the active users.

Sub Type Filter

The Sub Type filter lets you choose the feature or the setting that the user chooses to perform an action on. The following table lists the values of the sub type filter, and the corresponding feature or the setting.

Name

Description

Org Details

Setup > General > Organization Details

Business Hours

Setup > General > Business Hours

Currency

Setup > General > Currency

Users

Setup > Workforce > Users

Crew

Setup > Workforce > Crew

Service Territories

Setup > Workforce > Service Territories

Skills

Setup > Workforce > Skills

Worktypes

Setup > Field Service Settings > Work Type

Other Settings

Setup > Field Service Settings > Other Settings

Status Settings

Setup > Customization > Status Settings

Fieldupdates

Setup > Automation > Field Updates

Billing Setup

Setup > Billing > Setup

Data Export

Setup > Data Administration > Data Export

APIs

• Setup > Developer Space > APIs

• FSM REST API calls

Data Import

Data import in modules

Action Filter

The Action filter will have the values that the user can perform on the feature or the setting in the sub type filter.
  1. Create
  2. Update
  3. Delete
  4. Enable
  5. Disable
  6. Data Import
  7. Data Export

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