Zoho FSM | Audit Log

Audit Log

The Audit log captures the activities performed within the Setup of your FSM organization. This audit log can be viewed at Setup > Data Administration > Audit Log.

Click on an entry to see the details.


Any of the following filters can be applied along with the Date filter to obtain the audit log entries:
  1. User
  2. Sub Type
  3. Action

Date Filter 

The date filter will have the following values:
  1. Today
  2. Yesterday
  3. Last 7 days
  4. Last 30 days
  5. Specific date - Any date within the previous 60 days
  6. Custom Range - Any date range within the previous 60 days

User Filter 

The user filter will list all the active users.

Sub Type Filter

The Sub Type filter lets you choose the feature or the setting that the user chooses to perform an action on. The following table lists the values of the sub type filter, and the corresponding feature or the setting.



Org Details

Setup > General > Organization Details

Business Hours

Setup > General > Business Hours


Setup > General > Currency


Setup > Workforce > Users


Setup > Workforce > Crew

Service Territories

Setup > Workforce > Service Territories


Setup > Workforce > Skills


Setup > Field Service Settings > Work Type

Other Settings

Setup > Field Service Settings > Other Settings

Status Settings

Setup > Customization > Status Settings

Field Updates

Setup > Automation > Field Updates

Billing Setup

Setup > Billing > Setup

Data Export

Setup > Data Administration > Data Export


• Setup > Developer Space > APIs

• FSM REST API calls

Data Import

Data import in modules

 Setup > General > Holidays
Setup > Automation > Webhooks
Email Notifications
Setup > Automation > Email Notifications
Workflow Rules
Setup > Automation > Workflow Rules
Reports menu
Setup > Automation > Functions
Standalone Functions
Setup > Developer Space > Standalone Functions

Action Filter

The Action filter will have the values that the user can perform on the feature or the setting in the sub type filter.
  1. Create
  2. Update
  3. Delete
  4. Enable
  5. Disable
  6. Data Import
  7. Data Export

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