REST APIs

REST APIs

Zoho FSM provides REST API (Application Programming Interface) that lets you integrate FSM with third-party applications for, among other things, inventory management, forecasting, and business intelligence. Click here for details.

The REST API uses simple HTTP methods, such as GET, POST, PUT and DELETE. These methods allow FSM data to be extracted in JSON format including errors, making it easy to develop new applications and also to integrate with existing business applications.

Following are the list of available APIs:
  1. Requests APIs
  2. Estimates APIs
  3. Work Orders APIs
  4. Service Appointments APIs
  5. Contact APIs
  6. Services/Parts APIs
  7. Records APIs
  8. Users APIs

Organization Level - API Settings

There are settings that let you control how the FSM APIs are used. You can find these settings at Setup > Developer Space > APIs. The available settings are:
  1. API Access: This setting lets you control whether users in your organization can use FSM APIs or not.
  2. PII (Personally Identifiable Information) data access using APIs: This setting lets you control whether users can, through FSM APIs, access data in PII fields or not.



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