REST APIs
Zoho FSM provides REST API (Application Programming Interface) that lets you integrate FSM with third-party applications for, among other things, inventory management, forecasting, and business intelligence. Click here for details.
The REST API uses simple HTTP methods, such as GET, POST, PUT and DELETE. These methods allow FSM data to be extracted in JSON format including errors, making it easy to develop new applications and also to integrate with existing business applications.
Permission Required: Zoho FSM API access
Along with this, the setting API Access should be enabled under Setup > Developer Space > APIs
The following APIs are available:
Modules APIs
- Requests APIs
- Estimates APIs
- Work Orders APIs
- Service Appointments APIs
- Invoices APIs
- Contacts APIs
- Companies APIs
- Services/Parts APIs
- Assets APIs
- Users APIs
Maintenance APIs
Territory Management APIs
Record Template APIs
Time Management APIs
Notes And Attachments APIs
Organization Level - API Settings
You can find settings that let you control how the FSM APIs are used at Setup > Developer Space > APIs. The following settings are available:
- API Access: Control whether or not users in your organization can use FSM APIs.
- PII (Personally Identifiable Information) data access using APIs: Control whether users can or cannot, access data in PII fields through FSM APIs.
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