REST APIs
Zoho FSM provides REST API (Application Programming Interface) that lets you integrate FSM with third-party applications for, among other things, inventory management, forecasting, and business intelligence. Click here for details.
The REST API uses simple HTTP methods, such as GET, POST, PUT and DELETE. These methods allow FSM data to be extracted in JSON format including errors, making it easy to develop new applications and also to integrate with existing business applications.
Permission Required: Zoho FSM API access
Along with this, the setting API Access should be enabled under Setup > Developer Space > APIs
The following APIs are available:
Modules APIs
- Requests APIs
- Estimates APIs
- Work Orders APIs
- Service Appointments APIs
- Invoices APIs
- Contacts APIs
- Companies APIs
- Services/Parts APIs
- Assets APIs
- Users APIs
Maintenance APIs
Territory Management APIs
Record Template APIs
Time Management APIs
Notes And Attachments APIs
Organization Level - API Settings
You can find settings that let you control how the FSM APIs are used at Setup > Developer Space > APIs (Only users with the API Usage permission will access to this screen). The following settings are available:
- API Access: Control whether or not users in your organization can use FSM APIs.
- PII (Personally Identifiable Information) data access using APIs: Control whether users can or cannot, access data in PII fields through FSM APIs.
Usage Stats
API usage stats for a week are shown. The Response Codes column categorizes the API responses and shows a colour-coded count for each category — successes, client errors, server errors, redirects, and others. Hover over the Response Codes column of an entry to view this breakdown in a popover.
To download the data, hover over an entry and click the Download [
] icon. The APIUsageStats.csv for that day is downloaded.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Can I integrate Zoho FSM with third-party applications?
Yes, Zoho FSM provides REST APIs (Application Programming Interface) that let you integrate FSM with third-party applications.Tips - Integrations
Does the FSM-Invoice integration support bidirectional sync? Yes, the FSM-Invoice integration does support bidirectional sync. Is it possible to integrate FSM with an existing Invoice organization? Yes, it is possible to integrate FSM with an ...Standalone Functions
Field service management will be at its optimal level when there is proper synergy between all the people and processes involved. Crucial data conveyed on time to the correct stakeholder is paramount in maintaining the KPIs. To this end, Zoho FSM ...Push Zoho FSM Contacts to Google Contacts
Use case: Push (create/update) a Zoho FSM contact to Google Contacts. Changes made to the Name, Email, Mobile, Phone, or Service Address of the Zoho FSM Contact will reflect in the corresponding Google Contact. Follow the steps below to implement ...Create an event in Google Calendar for a Service Appointment
Use case: Whenever a service appointment is created in FSM, create an event in Google Calendar. Follow the steps below to implement this use case: Step 1: Create a connection for Google Calendar Step 2: Create a custom function Step 3: Create a ...
New to Zoho LandingPage?
Zoho LandingPage Resources