Zoho FSM | Get Record By ID

Get Record By ID

Every record created has a unique ID. If you know a record's ID, you can pull all of its information by using the zoho.fsm.getRecordById() deluge task. Using this task, you can obtain the record's information in JSON format.

Syntax

Method UsedSyntax
Using the Internal Connection

<Response> = zoho.fsm.getRecordById(<module>, <NUMBER>);

Using the Connection of a Service (Default/Custom)<Response> = zoho.fsm.getRecordById(<module>, <NUMBER>, <optionalDataMap>, <connection>);

where,
<Response> is the task response returned as a Map.
<module> is the API name of the module from which you want to fetch records
<NUMBER> is the unique ID of the record you want to retrieve.
<optionalDataMap> is a Map parameter to pass any additional values
<connection> is the connection created for Zoho FSM

Example

Retrieve a Request record with ID 865000000090254.
  1. //Use the below line of code if using the internal connection
  2. resp = zoho.fsm.getRecordById("Requests", "865000000090254");
  3. //Use the below line of code if using the connection of a service (default/custom)
  4. resp = zoho.fsm.getRecordById("Requests",865000000090254,Map(), "fsmconnection");
  5. info resp;
Response Format
{"data":[{"Origin":null,"Owner":{"name":"Tracy Pollan","id":"865000000070001","email":"test@gmail.com"},"Company":{"name":"Nebula","id":"865000000079001"},"Email":"test@gmail.com","$currency_symbol":"$","Customer":{"name":"Joe Molinaro","id":"865000000079009"},"Preferred_Date":null,"Name":"REQ6","Last_Activity_Time":null,"Work_Orders":[],"Preferred_End_Time":null,"Invalid_Data":false,"Billing_Longitude":-89.107787,"Unsubscribed_Mode":null,"Exchange_Rate":1,"Close_Time":null,"Cancellation_Message":null,"Billing_Country":"United States","Currency":"USD","Asset":null,"id":"865000000090254","Service_Address_Name":"Service address","Status":"New","Grand_Total":null,"Territory":{"name":"Fillmore","id":"865000000076023"},"Billing_Street":"Locust St","Created_Time":"2021-09-27T16:31:47-07:00","Priority":"Medium","$editable":true,"Billing_City":"Oconee","Preference":null,"Service_Zip_Code":"62553","Service_Street":"10 Oak St","Created_By":{"name":"Tracy Pollan","id":"865000000070001","email":"test@gmail.com"},"Service_Country":"United States","Preferred_Start_Time":null,"Service_Latitude":39.287425,"Cancellation_Reason":null,"Config":"{\"sales_tax_type\":\"exclusive\",\"Type\":\"32\",\"is_discount_before_tax\":true,\"is_inclusive_tax\":false,\"is_discount_tax_inclusive\":false,\"isBlueprint\":\"simple\",\"discount_type\":\"entity_level\",\"is_sales_inclusive_tax_enabled\":false,\"Tax_Details\":{\"Tax_Percentage\":6.25,\"Tax_Id\":\"2849027000000074101\",\"taxFromModule\":\"Addresses\",\"Tax_Name\":\"IllinoisSalesTax\",\"Taxable\":true}}","Reported_By":null,"Billing_Street2":null,"Dispatcher":{"name":"Pollan","id":"865000000070001"},"Preferred_Slot":null,"Record_Image":null,"Modified_By":{"name":"Tracy Pollan","id":"865000000070001","email":"test@gmail.com"},"Phone":"6564352341","Service_Address":{"name":"AD-4","id":"865000000079012"},"Billing_Address_Name":"Billing address","Service_City":"Oconee","Modified_Time":"2021-09-27T16:31:47-07:00","Due_Date":null,"Service_State":"Illinois","Unsubscribed_Time":null,"Service_Street2":null,"Completed_Time":null,"Work_Order":null,"Estimate_Required":false,"Billing_Address":{"name":"AD-3","id":"865000000079011"},"Billing_State":"Illinois","Billing_Zip_Code":"62553","Summary":"Sample","Billing_Latitude":39.286597,"Service_Longitude":-89.108759,"Tag":null}]}

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