Zoho FSM | Updating Records

Updating Records

You can update a record of a module using the zoho.fsm.updateRecord() deluge task.

Syntax

Method UsedSyntax
Using the Internal Connection

<Response> = zoho.fsm.updateRecord(<module>, <NUMBER>, <KEY-VALUE>);

Using the Connection of a Service (Default/Custom)<Response> = zoho.fsm.updateRecord(<module>, <NUMBER>, <KEY-VALUE>, <optionalDataMap>, <connection>);
 
where,
<Response> is the task response returned as a Map.
<module> is the API name of the module from which you want to fetch records
<NUMBER> is the unique ID of the record you want to update.
<KEY-VALUE> is the map containing the key, value pairs denoting the fields to be updated, and the value with which the field should be updated.
<optionalDataMap> is a Map parameter to pass any additional values
<connection> The connection created for Zoho FSM

Example 

Update the Request record with ID 865000000086031. Update the value of the field Priority as Medium.
  1. newRecordInfo = Map();
  2. newRecordInfo.put("Priority", "Medium");
  3. //Use the below line of code if using the internal connection
  4. resp = zoho.fsm.updateRecord("Requests", "865000000086031", newRecordInfo);
  5. //Use the below line of code if using the connection of a service (default/custom)
  6. resp = zoho.fsm.updateRecord("Requests", 865000000086031, newRecordInfo, Map(), "fsmconnection");
  7. info resp;
Response Format
{"data":[{"code":"SUCCESS","details":{"Modified_Time":"2021-09-27T16:52:37-07:00","Modified_By":{"name":"Tracy Pollan","id":"865000000070001"},"Created_Time":"2021-09-23T00:06:44-07:00","id":"865000000086031","Created_By":{"name":"Tracy Pollan","id":"865000000070001"}},"message":"record updated","status":"success"}]}

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION





                              Quick Links Workflow Automation Data Collection
                              Web Forms Enterprise Begin Data Collection
                              Interactive Forms Workplace Data Collection App
                              CRM Forms Customer Service Accessible Forms
                              Digital Forms Marketing Forms for Small Business
                              HTML Forms Education Forms for Enterprise
                              Contact Forms E-commerce Forms for any business
                              Lead Generation Forms Healthcare Forms for Startups
                              Wordpress Forms Customer onboarding Order Forms for Small Business
                              No Code Forms Construction RSVP tool for holidays
                              Free Forms Travel
                              Prefill Forms Non-Profit

                              Intake Forms Legal
                              Mobile App
                              Form Designer HR
                              Mobile Forms
                              Card Forms Food Offline Forms
                              Assign Forms Photography
                              Mobile Forms Features
                              Translate Forms Real Estate Kiosk in Mobile Forms
                              Electronic Forms

                              Notification Emails for Forms Alternatives Security & Compliance
                              Holiday Forms Google Forms alternative  GDPR
                              Form to PDF Jotform alternative HIPAA Forms
                              Email Forms
                              Encrypted Forms
                              Embeddable Forms
                              Secure Forms
                              Drag & drop form builder
                              WCAG

                                    Create. Review. Publish.

                                    Write, edit, collaborate on, and publish documents to different content management platforms.

                                    Get Started Now




                                                      You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                          Manage your brands on social media


                                                            • Desk Community Learning Series


                                                            • Digest


                                                            • Functions


                                                            • Meetups


                                                            • Kbase


                                                            • Resources


                                                            • Glossary


                                                            • Desk Marketplace


                                                            • MVP Corner


                                                            • Word of the Day


                                                            • Ask the Experts


                                                              Zoho Sheet Resources

                                                               

                                                                  Zoho Forms Resources


                                                                    Secure your business
                                                                    communication with Zoho Mail


                                                                    Mail on the move with
                                                                    Zoho Mail mobile application

                                                                      Stay on top of your schedule
                                                                      at all times


                                                                      Carry your calendar with you
                                                                      Anytime, anywhere




                                                                            Zoho Sign Resources

                                                                              Sign, Paperless!

                                                                              Sign and send business documents on the go!

                                                                              Get Started Now




                                                                                      Zoho TeamInbox Resources





                                                                                                Zoho DataPrep Demo

                                                                                                Get a personalized demo or POC

                                                                                                REGISTER NOW


                                                                                                  Design. Discuss. Deliver.

                                                                                                  Create visually engaging stories with Zoho Show.

                                                                                                  Get Started Now









                                                                                                                      • Related Articles

                                                                                                                      • Merge Records

                                                                                                                        In Zoho FSM you can easily eliminate duplicate records. While syncing data with external systems (e.g. Zoho Invoice/Books), or importing external data, there are chances of duplicate records getting added to Zoho FSM. In this case, you might want to ...
                                                                                                                      • Fetch records

                                                                                                                        You can fetch records from a module using the zoho.fsm.getRecords() deluge task. Syntax Method Used Syntax Using the Internal Connection <Response> = zoho.fsm.getRecords(<module>); Using the Connection of a Service (Default/Custom) <Response> = ...
                                                                                                                      • Add records

                                                                                                                        You can create records using the zoho.fsm.createRecord() deluge task. Syntax Method Used Syntax Using the Internal Connection <Response> = zoho.fsm.createRecord(<module>, <KEY-VALUE>); Using the Connection of a Service (Default/Custom) <Response> = ...
                                                                                                                      • Getting Related Records

                                                                                                                        You can fetch related information (Notes, Tasks, Contacts, etc.) about a record using the zoho.fsm.getRelatedRecords() deluge task. Syntax Method Used Syntax Using the Internal Connection <Response> = zoho.fsm.getRelatedRecords(<relationName>, ...
                                                                                                                      • Revert Status of Records

                                                                                                                        You can revert the status of cancelled or terminated work orders and service appointment records back to their previous state. You can also revert a completed service appointment. Permission Required: Revert To revert the status of a record: Click ...
                                                                                                                        Wherever you are is as good as
                                                                                                                        your workplace

                                                                                                                          Resources

                                                                                                                          Videos

                                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                          eBooks

                                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                          Webinars

                                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                          CRM Tips

                                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                                            Zoho Show Resources