Can I specify different service and billing addresses for an Asset?

Can I specify different service and billing addresses for an Asset?

Yes, you can specify different service and billing addresses for an Asset.

When you create a Work order,
  1. The Service Address defaults to the Asset’s address (if you've added it). If not, it defaults to the Contact’s address.
  2. The Billing Address defaults to the Contact’s address.
  3. However, both addresses are editable — you can:
    1. Edit the existing address
    2. Select a different address associated with the Contact or Company.
    3. Alternatively, create a new address if needed.

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