What is a Company in Zoho FSM?

What is a Company in Zoho FSM?

In Zoho FSM, a Company represents a business entity or organisation (e.g., Greenfield Services Inc.) that your business provides services to.
It serves as a record to which multiple Contacts can be linked. This means that several individuals (e.g., manager, employees) can be associated with the same business.

Example:
  1. Company: Greenfield Services Inc.
  2. Contact:
    1. Henry Oliver, Manager
    2. Sarah Bennett, Site Supervisor
    3. James Miller, Owner