What is Account Owner? How do I change the owner of the record?

In Zoho FSM, the user who creates a record becomes the owner of that record by default.

However, you can assign another user as the owner if needed.

To change the owner of a record (contact):

Open the contact record.
From the drop-down next to the Edit button, select Change Owner.
Choose the new owner from the list.
Click Change to update the owner.

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