How do I reject a Service Appointment dispatched to me in the Zoho FSM mobile app?

How do I reject a Service Appointment dispatched to me in the Zoho FSM mobile app?

Rejecting a Service Appointment in the Zoho FSM mobile app

  1. Open the Service Appointment assigned to you.
  2. In the Overview page, locate the Waiting for Your Response section.
  3. Tap Reject.



  4. In the confirmation prompt, enter a reason if required (optional).
  5. Click Reject to confirm.

Notes
Once the Service Appointment is rejected, you will be removed from the Service Appointment and it will no longer be assigned to you.