Why are changes made in the web app not reflecting in the Zoho FSM mobile app?

Why are changes made in the web app not reflecting in the Zoho FSM mobile app?

Changes made in the Zoho FSM web application are usually reflected in the mobile app instantly. If the latest changes are not visible in the mobile app, the app data may not have synced properly.
If the changes are not reflected, refresh the app data from the mobile app settings to sync the latest updates.

Refreshing data in the Zoho FSM mobile app

  1. Open the Zoho FSM mobile app.
  2. Navigate to Settings → Refresh Data.

               

  3. When prompted with "Do you want to refresh the data?", click Yes.



  4. Wait for the sync to complete.