Why can’t a user create Service Appointments in Zoho FSM Mobile App?

Why can’t a user create Service Appointments in Zoho FSM Mobile App?

A user may be unable to create Service Appointments if their profile does not have the required Create permission enabled.

Enabling Create permission for Service Appointments

  1. Go to Setup → Profiles.
  2. Open the profile assigned to the user.
  3. Enable the Create permission for Service Appointments.



  4. Click Save.

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Ensure that the user also has access to related modules, such as Companies, Contacts, and Work Orders, if required. Missing permissions for dependent modules can sometimes affect the creation of Service Appointments.