Can I include attachments when adding a note?
Yes, you can include attachments when adding a note in Zoho FSM.
To attach files:
In the Add Note dialog, drag and drop files or select them manually from your device.
You can rename each file before saving by clicking the Edit icon [
] next to the file name.
You can attach up to 20 files per note.
The combined size of all attachments in a single note must not exceed 150 MB.

If you upload more than 20 attachments, or if the total file size exceeds 150 MB, multiple notes will be automatically created, with the attachments split across them.