Can I see which user added a specific note or attachment?
Yes, you can see which user added a specific note or attachment in Zoho FSM. To do this:
Navigate to the Notes section.
Click on the Users Filter.
Select the user whose notes you want to filter.
The notes created by that user will now be displayed.
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Related Articles
Can I see which user added a specific note or attachment?
Yes, you can see which user added a specific note or attachment in Zoho FSM. To do this: Navigate to the Notes section. Click on the Users Filter. Select the user whose notes you want to filter. The notes created by that user will now be displayed.How can I identify where a note was originally added?
Next to every note, you will see the module name where the note was created (e.g., "Asset " or "Service Appointment ") with the icon()Can I remove an attachment from a note after saving? Can I delete an attachment from a note?
Yes, you can delete an attachment from a note even after it has been saved. Steps to delete an attachment from a note: Open the record (e.g., Work Order, Service Appointment ) where the note is added. Go to the Notes tab and locate the specific note. ...Is there a file size limit for a single attachment?
Yes, in Zoho FSM, the maximum file size for a single attachment is 150 MB. When using the Notes tab: You can add up to 20 attachments per note. The combined size of all attachments in one note must not exceed 150 MB. If the total size exceeds the ...How to add an attachment?
You can add notes and attachments using either the Notes tab or the Attachments tab. Adding Attachments from the Notes tab: Open the relevant record (e.g., Work Order, Service Appointment). Go to the Notes tab and click Add Note. Enter your note ...