How do I add any additional details to a record in Zoho FSM?
You can use the Notes feature, to add additional details to a record in Zoho FSM.
To add a note,
Go to the record (e.g., Work Order, Service Appointment ).
Navigate to the Notes tab.
Click Add Note.
Enter the details you want to add in the note.
Optionally, add attachments or a title to the note.
Click Save to save the note with the additional details.