Creating a New Request in Zoho FSM

1. Go to the Requests under Work Order Management → click Create.
   
   
   
   (or)
   
   From the top bar, click the (+) Create button → select Request.
   
   
   
   
2. Fill in the details, including:
   
1. Request Details: Summary, Priority, Due Date, Currency, Exchange Rate
   
2. Contact Details: Company, Contact, Email, Phone, Mobile, Address, Territory
   
3. Service & Billing Address
   
4. Preferences: Preferred Date(s), Time, and Preference Notes
   
3. Finally, click Save to create the Request.