How do I create a new Request in Zoho FSM?

How do I create a new Request in Zoho FSM?

You can create a Request from the web application in two ways:
  1. Go to the Work Orders module → Requests → click Create.



    (or)

    From the top bar, click the (+) Create button → select Request.



  2. Fill in the details, including:
    1. Request Details: Summary, Priority, Due Date, Currency, Exchange Rate
    2. Contact Details: Company, Contact, Email, Phone, Mobile, Address, Territory
    3. Service & Billing Address
    4. Preferences: Preferred Date(s), Time, and Preference Notes
  3. Finally, click Save to create the Request.