How do I cancel a service appointment?

How do I cancel a service appointment?

To cancel a Service Appointment:

1. Open the Service Appointment Details page.
   
2. Select Cancel from the drop-down.
   
   
   
   
   
   
3. Enter the cancellation reason (optional but recommended).
4. Confirm the cancellation by clicking Continue.
   
   
   

1. Cancellation is allowed only if the appointment is not completed or terminated.
   
2. Once cancelled, the status will update to Cancelled, and no further actions (like dispatch or time tracking) can be performed.