Can I apply discounts to individual service or part items?

Can I apply discounts to individual service or part items?

Yes. In Zoho FSM, you can apply discounts to individual service or part items by enabling Line Item Level discounts in your transaction settings.
These settings are synced with Zoho Books/Zoho Invoice (Settings > Preferences > General > Do you give discounts?)



With this setting enabled, you can apply a discount either as a percentage or a fixed amount to a service or part, with tax calculated after the discount is applied.

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